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Articles tagged “ihg”

Hotels

Behind IHG Rewards Club’s New Top-Tier Membership Program

IHG is building out its Rewards Club loyalty program with more experiential rewards for its very best customers and more quick reward options for those who are ambivalent about loyalty structures.

Behind IHG Rewards Club’s New Top-Tier Membership Program

Hotels

Kimpton CEO Vows to Keep Rewards Program Unique Despite IHG Integration

Will Kimpton be able to retain its boutique brand DNA within InterContinental Hotels Group? CEO Mike DeFrino is trying to reassure the masses that it will but Kimpton and IHG are moving slower than a stuck elevator to provide some proof.

Kimpton CEO Vows to Keep Rewards Program Unique Despite IHG Integration

Hotels

What Top Hospitality Execs Think About Millennials, Mobile and Mergers

Yes, we know these three things are important and inevitable, but when you give us even a little new perspective to ponder it's a breath of fresh air.

What Top Hospitality Execs Think About Millennials, Mobile and Mergers

Hotels

Hotels’ Lessons For Marketing to Multi-Generational Travelers

Multi-generational travel needs to be viewed with the same importance as the luxury travel market but treated with the definition it deserves so all generations walk away with an enjoyable vacation experience.

Hotels’ Lessons For Marketing to Multi-Generational Travelers

Online Travel

Interview: InterContinental Hotels Group Rethinks Metasearch Participation

Travel metasearch continued its growth spurt in 2014, and 2015 is shaping up as a year of disruption. And some of this disruption is coming from the travel suppliers themselves.

Interview: InterContinental Hotels Group Rethinks Metasearch Participation

Online Travel

IHG Hopes Its Smartphone Language App Will Translate to the Apple Watch

New devices create new sets of customer behavioral data to study and personalize.

IHG Hopes Its Smartphone Language App Will Translate to the Apple Watch