Articles tagged “iberia”

A surprising number of airlines held out against adding premium economy as long as they could. But now most big airlines have added it or plan to. That's good news for passengers who want a little bit more space at a reasonable price.

Many of the world's airlines know they're not as good as retailers like Amazon in targeting offers for individual passengers. A lot of carriers want to improve, so they can get the right offer in front of the right person at the right time. But it won't be easy, since airlines often have clunky computer systems.

Willie Walsh is not afraid to make decisions that anger employee unions and disappoint some passengers. That may seem like poor strategy, but it's a big part of the reason that International Airlines Group is in better shape than most of Europe's other airlines. Sometimes, an executive must make unpopular decisions to ensure the long-term success of a business.

Over the years British Airways has quietly built up a substantial package holidays business and parent company IAG is reaping the benefits. Whether this can be replicated at other parts of the business, is another matter.

Iberia is just the latest in a host of carriers to launch a premium economy cabin, but the product looks like a big improvement over the main cabin.

Not all hospitality and tourism trends become aviation trends too, but the travel like a local trend touches all sectors. Some airlines recognize the trend and are doing what they can to get it right.

Iberia seems to have found a winning formula to promote last-minute bookings with Spanish Millennials.

This is encouraging news for Asia-Pacific carriers but plenty still rank towards the bottom of the overall list with enormous average delay times. We're looking at you, Emirates.

Stuck at the terminal is manageable. Stuck on the tarmac is the 7th circle of hell.

The effectiveness of using scent to appeal to customers in the aircraft cabin is disputed by some industry branding specialists. But, to win the interiors arms race, airlines need to make the most of every weapon in their arsenal.