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Articles tagged “hotel”

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Hotels

Redefining the Guest Experience with Better Hotel Technology

Hotels are looking at the guest experience and the offerings available in more sophisticated ways than ever before. However, the current technologies that these services are based upon limit the hotel’s ability to provide the guest with a seamless journey.

Cenium + Skift | 7 years ago

Redefining the Guest Experience with Better Hotel Technology
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Hotels

Rethinking the Current State of Hotel Technology

Using a single integrated platform to manage operations can help hotels keep up with the competition and consumer demands.

Cenium + Skift | 7 years ago

Rethinking the Current State of Hotel Technology

Hotels

Why Travel Buyers Should Strategize Their Hotel Buying Programs Year-Round

It’s time for travel buyers to abandon the traditional hotel buying process. Instead, they should review their program on an ongoing basis as new developments in data and technology, the influence of leisure travel, fluctuating rates, new supplier pricing strategies and game-changing mergers overhaul the market.

BCD Travel | 7 years ago

Why Travel Buyers Should Strategize Their Hotel Buying Programs Year-Round
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Hotels

How the Digital Concierge Is Reshaping the Hotel Industry

Hospitality brands who want travelers to book directly on hotel websites should work to optimize the customer experience from pre-booking to post-stay. Download this report on the rise of the digital concierge for free!

[24]7 + Skift | 7 years ago

How the Digital Concierge Is Reshaping the Hotel Industry
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Business Travel

How AI and Machine Learning Can Help Fix Corporate Hotel Booking

Out-of-policy hotel bookings have long been a source of frustration for corporate travel managers and travel management companies. AI and machine learning technologies can help address the issue by presenting business travelers with hotel options that match their personal preferences.

DEEM + Skift | 7 years ago

How AI and Machine Learning Can Help Fix Corporate Hotel Booking
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Hotels

Points Schemes Not Enough to Drive Hotel Loyalty

It’s becoming increasingly apparent that points alone cannot drive brand loyalty. Loyalty is a result of deeper interaction with consumers — and brands who want to succeed will need to transform the way they understand and engage with visitors at their physical venues in the digital realm.

Local Measure + Skift | 8 years ago

Points Schemes Not Enough to Drive Hotel Loyalty
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Hotels

How Hotels Can Drive Revenue by Rethinking the Hotel Package

Turns out the packages a hotel offers at booking can be a deciding factor in consumers choosing a destination.

Sojern + Skift | 8 years ago

How Hotels Can Drive Revenue by Rethinking the Hotel Package
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Hotels

What Travelers Really Want From Hotel Culinary Experiences

Hotel loyalty programs must evolve to accommodate the changing expectations of a global travel market and consumers’ desire for experiences.

Shangri-La + Skift | 8 years ago

What Travelers Really Want From Hotel Culinary Experiences
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Hotels

Data and Analytics are Defining the Future of Hotel Employee-Guest Relations

Explore with us where the travel industry is headed, technologically. The time has come to look at what the future holds for hospitality, and every travel vertical, as an industry that uses digital tools to better reach customers — and re-envisions itself along the way.

Microsoft + Skift | 8 years ago

Data and Analytics are Defining the Future of Hotel Employee-Guest Relations

Business Travel

Corporate Travel Programs: Bringing Business Travelers Back In

Years ago, the leisure travel industry embraced web and mobile technologies—offering everything from great user experience, to ratings and reviews, to discounts on optional services. Corporate travel evolved at a slightly slower pace, and business travelers were left with what appeared to be significantly fewer choices. Now, that gradual development is picking up speed in the face of intensifying consumer expectations.

BCD Travel | 8 years ago

Corporate Travel Programs: Bringing Business Travelers Back In