Iberostar Hotels & Resorts have cut food waste by 28% in the first half of 2023, thanks to an on-going partnership with Winnow and its artificial intelligence technology.
Industry experts are very bullish on the revenue growth of premium hotels owing to better operational parameters, largely due to domestic demand and global events like the G20 Summit and the Cricket World Cup 2023.
Reliable, accessible guest data is like gold for hotels interested in the next generation of customer service. More deals that can capitalize on that are likely on the way.