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Articles tagged “hotel technology”

Online Travel

Why Hotels Envy Airlines When It Comes to Managing Revenue

The revenue management industry picked an odd time to have an identity crisis, given the opportunity for additional profit that new rate-setting and distribution software could bring.

Sean O'Neill, Skift | 6 years ago

Why Hotels Envy Airlines When It Comes to Managing Revenue

Hotels

Technologies Every Hotelier Needs to Understand: Latest From Skift Research

The hotel industry needs to catch up with the times when it comes to technology, and we're not just talking about cloud offerings and software-as-a-service technologies. The smart hotelier of today is investing in next generation tech capabilities such as artificial intelligence, machine learning, voice capabilities, virtual reality, robotics, and more, but all with the guest experience in mind.

Rebecca Stone, Skift Research | 6 years ago

Technologies Every Hotelier Needs to Understand: Latest From Skift Research

Hotels

New Skift Research Report: Challenges for Hotels to Streamline Back-End Technologies

The hotel tech stack of today should focus entirely on the customer journey and be arranged so that it provides guests a seamless experience. A hotel tech stack that is not integrated on the back-end will feel fragmented on the front-end.

Rebecca Stone, Skift Research | 6 years ago

New Skift Research Report: Challenges for Hotels to Streamline Back-End Technologies

Online Travel

Interview: Oracle Hospitality’s New Boss Looks to the Cloud for Growth

Oracle Hospitality is the market leader in selling hotel tech software. But the company has made some missteps. It is adjusting course, and two weeks ago it appointed a new top boss, Greg Webb. The industry will watch his moves closely.

Sean O'Neill, Skift | 6 years ago

Interview: Oracle Hospitality’s New Boss Looks to the Cloud for Growth

Hotels

What Hotel CEOs Are Saying About Amazon and Google’s Growing Influence in Travel

Disruption in the travel industry is a universal constant, and we can certainly expect Amazon and Google to continue that tradition. An even more interesting question to ask ourselves for the moment: Why aren't Google and Apple doing more to get their smart devices into hotel rooms like Amazon is?

Deanna Ting, Skift | 6 years ago

What Hotel CEOs Are Saying About Amazon and Google’s Growing Influence in Travel

Online Travel

Hotel Tech Consolidation Ramps Up With This Software Merger

Industry pressure in the hotel technology sector is leading to more technology roll-ups. Expect this to be one of many announcements in the next 18 months.

Sean O'Neill, Skift | 6 years ago

Hotel Tech Consolidation Ramps Up With This Software Merger

Online Travel

Nor1 Buys Stay Delightful as More Hotels Upsell Guests on Text Chat

It's old news that many hotels are enabling guests to text requests to the front desk. But it's still early days for them to piece together the tech systems in a way that will let them successfully upsell guests on additional services via chat.

Sean O'Neill, Skift | 6 years ago

Nor1 Buys Stay Delightful as More Hotels Upsell Guests on Text Chat

Business Travel

Sabre Doubles Down on Hotel Management Software

Your move, Oracle.

Sean O'Neill, Skift | 6 years ago

Sabre Doubles Down on Hotel Management Software

Hotels

The Evolution of the Hotel Front Desk: Why Tech Can Only Go So Far

Even consumers who embrace technology may worry that companies are exploiting them through so-called personalization. Hoteliers need to balance digital ingenuity with a human touch.

Sean O'Neill, Skift | 6 years ago

The Evolution of the Hotel Front Desk: Why Tech Can Only Go So Far

Hotels

Smart Hotel Guest Rooms Are Almost Here

The smart guest room of the future is still in development. A strong return on investment for hotel owners who invest in updated technology, however, will help push these innovations into the mainstream.

Andrew Sheivachman, Skift | 6 years ago

Smart Hotel Guest Rooms Are Almost Here