Articles tagged “hotel technology”

Hotels are investing heavily in guest-facing technology as consumers demand convenience, personalization, and frictionless experiences. A new handbook from LG Hospitality Solutions includes case studies, product solutions, and creative ideas to show how high-performing TV displays can enhance hotel efficiency and elevate the guest experience.

The taxi drivers of Welcome Pickups double as tour guides, while Cabana is offering vacation rentals in high-tech camper vans and Customcells wants to create a next-generation battery for airplanes.

Raising $185 million in hotel tech at all, especially in this economic climate, is an endorsement of the product Mews has built — but more importantly shows the potential investors see in modernizing the market at this precise time.

Loyalty is changing. In addition to value for money, consumers want unique experiences, flexible pricing, and a simple reward redemption process. This report explores how hospitality companies can think bigger about loyalty, engage with customers beyond the hotel stay, and embrace the idea that “lifestyle is the new loyalty.”

Hotels are more open to trying new ideas as they recover financially post-pandemic. Enter firms like tech startup ResortPass, which is pitching itself as a new way to juice more revenues.

A U.S. hotel tech company with equity backing has acquired a booking engine based in Ireland. 

Sometimes raising investment is hard, and sometimes it's harder. But that's no reason not to move forward — a product that's strong and needed will still sell.

Luxury brand Four Seasons believes strongly that guests who are spending more money need to be pampered a little, says its chief commercial officer. But it is smart to shy away from certain types of tech because of that?

Service is a premium for hotels coming out of the pandemic, but it's really hard to provide that service when workers are hard to come by. HotelKey is hoping the big brands see tech as part of the solution to the problem.

While Big Tech is laying off thousands, the travel tech companies interviewed for this column are hiring dozens of people. That's good for now, but we will see how hard the global economy gets hit next year. If too hard, some cutbacks may be inevitable.