Today's podcast looks at Marriott and Hilton's top annual report takeaways, Airbnb's artificial intelligence pathway to new verticals, and American Express' new largest Centurion Lounge.
A dozen things jumped out at Skift when looking at Marriott and Hilton's annual financial filings. Points range from the performance of their loyalty programs to how they're taking market share.
Hilton reported a solid earnings report yesterday and said full year APAC RevPAR was up 587% versus 2022. It also said Beijing, Tokyo and Kuala Lumpur were standout markets for them.
Hilton and Small Luxury Hotels of the World announced an exclusive strategic partnership that will welcome Hilton guests to hundreds of independently minded luxury hotels in the most sought-after destinations around the world.
Hilton signaled that hotel sector circumstances have shifted in a way that makes it more likely it would pivot from its 16-year strategy of creating brands and instead consider buying them.
Hyatt is losing its partnership where Hyatt members could use their reward points to book stays at Small Luxury Hotels, a network of 560 boutique hotels. Hilton's move also highlights how tough it has been for independent hotels to compete to acquire customers on their own.
Nigeria has the largest economy in Africa, and perhaps its most prominent hospitality player is Transcorp Hotels. While relatively small, the brand is watched with interest because of its expansion plans.
Hilton is running two new TV ads during the Grammy Awards, with one featuring the artist Laufey. The hotel group aims to woo music lovers by offering concerts and live events as some of the redemption options in its loyalty program.