Articles tagged “hilton”

How Hotels Need to Balance the Amenities We Want Versus Those We Actually Use

How Hotels Need to Balance the Amenities We Want Versus Those We Actually Use

Deanna Ting, Skift

There's a very careful consideration to be made here by hoteliers, and even if guests don't use a particular amenity as much as they think they will, that doesn't necessarily mean that a hotel should get rid of it.

2 days ago

Hilton Commits to Growing Its Portfolio of All-Inclusive Resorts

Hilton Commits to Growing Its Portfolio of All-Inclusive Resorts

Deanna Ting, Skift

And it won't be the only one. Expect Marriott and other global hotel brands to join Hyatt and Hilton in growing their respective all-inclusive resort portfolios, too.

4 days ago

New Hilton-Foursquare Mobile Concierge Is a Promising But Missed Opportunity

New Hilton-Foursquare Mobile Concierge Is a Promising But Missed Opportunity

Deanna Ting, Skift

The idea's there, but why not take it a step further and personalize it that much more?

2 weeks ago

U.S. Hotel Industry Commits to Giving Panic Buttons to Workers

U.S. Hotel Industry Commits to Giving Panic Buttons to Workers

Deanna Ting, Skift

Implementation of panic buttons, or employee safety devices, for hotel employees is a good start, but it should just be the beginning of the much broader measures the entire global hospitality industry should take to ensure the safety of every single person who walks through its doors.

2 weeks ago

Marriott and Starwood Clean House Ahead of Combining Loyalty Programs

Marriott and Starwood Clean House Ahead of Combining Loyalty Programs

Grant Martin, Skift

Marriott and Starwood are ready to pull the trigger on integrating their loyalty programs — but will their hotel and loyalty members ever be ready for the change?

1 month ago

Video: Hilton Pledges to Keep Innovating for the Next 100 Years

Video: Hilton Pledges to Keep Innovating for the Next 100 Years

Deanna Ting, Skift

Hilton knows that while technology can be a great problem-solver, the company can't ever forget that it's rooted in the hospitality industry, where, oftentimes, service and true hospitality simply can't be automated.

2 months ago

Hilton Recycles a Name for Its New Luxury Soft Brand

Hilton Recycles a Name for Its New Luxury Soft Brand

Patrick Clark, Bloomberg

In hotels, as is fashion, what's old is new again.

2 months ago

Hilton CEO Doesn’t See Any Negative Impact From Potential Trade Wars

Hilton CEO Doesn’t See Any Negative Impact From Potential Trade Wars

Deanna Ting, Skift

It's all quiet for now, but what happens when the tariffs expand beyond China and into Europe?

2 months ago

Young Professionals Are Stressed Out But Still Love Business Travel

Young Professionals Are Stressed Out But Still Love Business Travel

Andrew Sheivachman, Skift

It’s no surprise that business travel is seen as a great way to help launch your career, but it also stresses out young professionals and negatively impacts their personal lives.

3 months ago

Hilton Is Wary of the Risks of Hyper-Personalization

Hilton Is Wary of the Risks of Hyper-Personalization

Sarah Enelow-Snyder, Skift

Hyper-personalization may be all the rage, but so is respecting the customer's data. Hilton wants to be on the right side of that fine line.

3 months ago

Boston Is a Textbook Example of Hotel Compression Nights In Action

Boston Is a Textbook Example of Hotel Compression Nights In Action

Patrick Clark, Bloomberg

A "perfect storm" for hoteliers is a "perfect nightmare" for anyone hoping to attend a Harvard commencement ceremony or an NBA playoff game.

4 months ago

Hilton Sets Lofty Sustainable Tourism Goals: Will It Matter?

Hilton Sets Lofty Sustainable Tourism Goals: Will It Matter?

Deanna Ting, Skift

Hilton's goals are both lofty and commendable, and it's clear from the data that travelers do care about sustainability and having a positive social impact. But is caring enough to translate into real action? That's the even bigger challenge.

4 months ago