Articles tagged “hilton”

Hilton CEO: Spinoffs Have Freed Us Up for Organic Growth, More Direct Bookings

Hilton CEO: Spinoffs Have Freed Us Up for Organic Growth, More Direct Bookings

Deanna Ting, Skift

For Hilton, focusing on building direct customer relationships, improving loyalty, and launching new brands will always be top priorities, at least for this year.

5 days ago

8 Top Executives Say Where Hotel Loyalty Is Headed Next

8 Top Executives Say Where Hotel Loyalty Is Headed Next

Deanna Ting, Skift

We're calling 2017 as the year when loyalty becomes an even bigger focus for hotels, if it isn't already. Why? Because there's no better time than now to try to capture a consumer's loyalty, or to engage with them, even if the landscape is becoming a lot more competitive, and consumers, overall, aren't quite as "loyal" as they used to be.

2 weeks ago

Hilton Unveils Loyalty Program Updates That Borrow From the Airlines

Hilton Unveils Loyalty Program Updates That Borrow From the Airlines

Deanna Ting, Skift

We're surprised no other hotel loyalty programs have yet attempted to do what Hilton is doing here. These updates, for the most part, reflect an acknowledgement on Hilton's part that no two hotel guests are the same, and that loyalty programs designed solely for road warriors aren't enough to compete in today's increasingly competitive loyalty landscape. Side note: We're so happy they decided to drop that extra (and very unnecessary) "h" in Hilton Honors, too. Oh, and it's just Hilton now, not Hilton Worldwide.

3 weeks ago

The Hotel Industry Thinks 2017 Could Be the Year Corporate Travel Bounces Back

The Hotel Industry Thinks 2017 Could Be the Year Corporate Travel Bounces Back

Deanna Ting, Skift

Even though every day with the new Trump administration seems unpredictable, early signs have convinced many in the hotel industry that this might just be the year that corporate travel rebounds from its 2016 slump. However, given the new executive order banning travel from seven Muslim-majority countries, some executives throughout the travel industry may be rethinking their outlook on corporate travel.

3 weeks ago

Hilton and Marriott CEOs Urge Hoteliers to Hire More Millennials and Lobby to Ease Travel Barriers

Hilton and Marriott CEOs Urge Hoteliers to Hire More Millennials and Lobby to Ease Travel Barriers

Deanna Ting, Skift

Both CEOs made the case for their respective causes, which would ultimately benefit not only their respective businesses and customers, but the travel industry a whole.

4 weeks ago

Hilton Launches a New Brand: Tapestry Collection by Hilton

Hilton Launches a New Brand: Tapestry Collection by Hilton

Deanna Ting, Skift

We already knew Hilton feels it needs more brands to compete, but weaving this particular "soft brand" into the fold, for lack of a better description, feels a bit like it's more of a blanket statement kind of brand, than one with a truly carved out identity. Or one that doesn't "occupy the same swim lanes" as some of Hilton's other brands — something Hilton CEO Christopher Nassetta has been critical of, in particular, with his company's biggest rival, the 30-brand juggernaut, Marriott.

4 weeks ago

Hilton CEO Sees Optimism Lifting Business Travel in 2017

Hilton CEO Sees Optimism Lifting Business Travel in 2017

Deanna Ting, Skift

Unlike Marriott CEO Arne Sorenson, Hilton CEO Christopher Nassetta finds a bit of optimism in the new U.S. administration change, at least when it comes to corporate business travel.

1 month ago

TripAdvisor Holdout Hilton Joins Its Instant Booking Program

TripAdvisor Holdout Hilton Joins Its Instant Booking Program

Dennis Schaal, Skift

Hilton's decision to enroll in TripAdvisor Instant Booking while the chain is dedicating huge resources into convincing consumers to book direct on Hilton sites is an admission that it needs third-party distributors. TripAdvisor is a favored partner for the moment because it's cheaper than Expedia and the Priceline Group for the chain.

1 month ago

Hilton Is Pretty Sure It Needs Five More Hotel Brands to Better Compete

Hilton Is Pretty Sure It Needs Five More Hotel Brands to Better Compete

Deanna Ting, Skift

Hilton's MO? We're doing just fine — but it couldn't hurt to add a few more brands, either.

2 months ago

HNA Closes Its Acquisition of Carlson Hotels

HNA Closes Its Acquisition of Carlson Hotels

Deanna Ting, Skift

The bigger question now is what will happen to Rezidor, and how will that impact HNA's other hotel investments in NH Hotels, as well as Hilton and Red Lion Hotels?

2 months ago

This Is What Next Year Will Be Like for the U.S. Hotel Industry

This Is What Next Year Will Be Like for the U.S. Hotel Industry

Deanna Ting, Skift

What will 2017 bring to the hospitality industry? Read on for a few predictions.

3 months ago

Netflix and Streaming Video Are Replacing Hotel Pay-Per-View Entertainment

Netflix and Streaming Video Are Replacing Hotel Pay-Per-View Entertainment

Deanna Ting, Skift

If the advent of artificial-intelligence-driven smart speakers like Google Home and Amazon Echo is any indication, the Internet of Things is that much closer to becoming a reality, even when we check into our hotel rooms.

3 months ago