Articles tagged “hilton”

Hilton CEO: ‘We’re Doing Just Fine’ and the HNA Deal Will Make Us Even Stronger

While the third quarter didn't meet revenue growth expectations for Hilton, the company still has its eyes focused on the future, especially with its new deal with HNA and its pending spin-off transactions.

1 day ago

Hilton Posts Strong Q3 Results but Misses on Revenue Growth

While Marriott has taken the spotlight recently, Hilton Worldwide is still growing at a steady clip -- and has a new Chinese investor to advance the chain's agenda.

2 days ago

Wyndham Rewards Tops Another List of Loyalty Program Rankings

This survey, which had Wyndham as its winner, only looked at the value you get when you redeem your points for free nights, and it didn't necessarily take into account other loyalty program perks or benefits that can transform a guest into a loyal customer.

3 weeks ago

Hotel Direct Booking Campaigns Won’t Hurt Priceline and Expedia Says Study

Expedia, Booking.com and Ctrip are all slated to grow at at healthy clip over the next few years despite moves by big chains to steal some market share. If Morningstar's numbers are right, then some of the chains may find that the potential advantages of their direct-booking campaigns may not be as large as they once imagined.

3 weeks ago

Luxury Hotels Are Missing an Opportunity With User-Generated Content

User-generated content is low on cost, and high on returns on engagement, but it's not always being utilized by hotel brands to its greatest advantage says a new report from consultancy firm L2. But is having a lot of UGC necessarily a good thing, or are there better ways for hotels to use them to their advantage?

2 months ago

Hilton Dishes Up New Experiential Food-Pairing Program For Conferences

A lot of hotel groups are providing healthy food options for their meeting groups, but attendees are still dozing off in the afternoon. So Hilton is pairing its meals with fitness and team-building experiences to try and inject greater energy and focus into meeting sessions. More research needs to be done on this.

2 months ago

Hilton’s Newest App Feature Ups the Game in Guest Personalization

Minority Report meets hotels. It was inevitable. It’ll be interesting to see how this tech evolves, and how hotels walk the fine line between being serviceable and just pushing ads into guests’ phones.

2 months ago

Hillary Clinton Trouncing Donald Trump in Travel Industry Campaign Contributions

It looks like the travel industry isn't enthusiastic about industry player Donald Trump, the iconoclastic billionaire and hotel mogul. Meanwhile, Delta Air Lines CEO Richard Anderson has quietly emerged as a major Democratic donor.

2 months ago

Revamped Amsterdam Neighborhood Lures Hipsters and Tourists

The redevelopment of Amsterdam Noord reflects a trend in Europe and beyond where districts are turning old warehouses into housing and opening hipster attractions to tap into growing urbanization.

2 months ago

How Smart Hotels Use Messaging to Connect With Guests

Hotels are finally beginning to implement messaging strategies that make it easier for their guests to get in touch with them via SMS, WhatsApp, Facebook Messenger, WeChat, and the like. But how are they doing that, and what's next in messaging?

2 months ago

Expedia and Red Lion Hotels Hit Reset on Loyalty and Direct Booking

Red Lion Hotels is obviously a much smaller chain than a Hilton Worldwide or Marriott International. Still, Red Lion's deal to offer its member-only rates on Expedia.com and Hotels.com represents the start of some shifting in the direct-booking landscape. Expedia is a powerful force in hotel distribution and there will be more of these changes to come.

2 months ago

Does Dubai Really Need Another Big Luxury Hotel?

Is there a real demand among travelers for robotic luggage handlers, 3-D mapping technology, or a massive rainforest? When is too much just too much, or do we need these types of hotels to remind us of what we can achieve when it comes to hospitality? Or when it comes to Dubai, does extravagance equate to authenticity?

2 months ago