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Articles tagged “guest experience”

News Blog

IDEAS: Emirates Launches New Initiative to Support Neurodivergent Passengers

Emirates and Dubai International Airport are working with local schools, autism groups and key stakeholders on a new initiative in an effort to improve the travel experience for neurodivergent passengers.  Credit: Emirates The ‘travel rehearsals’ have been designed to allow neurodivergent passengers to practice their journey through the airport and onboard aircraft, during which they…

Adam Stacey | 7 months ago

News Blog

IDEAS: Hyatt’s Noise-First Plan to Support Guest Wellbeing

Hyatt Hotels Corporation has expanded its partnership online healthcare company Headspace to provide hotel guests and World of Hyatt members with coloured noise content in order to support their wellbeing. The new content, which was launched in conjunction with World Mental Health Day, includes a sample of exclusive content from Headspace’s colored noise collection, which…

Adam Stacey | 7 months ago

Hotels

The Power of Opportunity in Hospitality, with Harsha L’acqua

In the fifth episode of the Skift Ideas Podcast, host Colin Nagy is joined by Harsha L'Acqua, Founder and CEO of Saira Hospitality. Together, they delve into the past and future of hospitality, and the undeniable importance of unlocking opportunities within communities.

Adam Stacey | 7 months ago

The Power of Opportunity in Hospitality, with Harsha L’acqua
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Hotels

New Report: Global Survey Sheds Light on Evolving Hotel Guest Preferences

Digital transformation is reshaping the hospitality landscape, and the stakes have never been higher. As tech-savvy travelers dictate new norms, hotels are under pressure to keep up. Planet’s latest report offers valuable insights into the evolving preferences of today’s travelers, providing a roadmap for hotels navigating this complex landscape.

Planet + Skift | 7 months ago

New Report: Global Survey Sheds Light on Evolving Hotel Guest Preferences

Hotels

Hilton Report Reveals Trends in App Adoption, Mocktails and Resorts

Hilton has released a "trends report" aimed at consumer news sites. These three points are noteworthy for industry insiders.

Sean O'Neill | 7 months ago

Hilton Report Reveals Trends in App Adoption, Mocktails and Resorts

News Blog

IDEAS: Heathrow Trials Pre-Booked Security Slots

Heathrow has announced that it is trialing an initiative that allows passengers travelling through the airport to pre-book their security slots ahead of their journeys. Credit: Heathrow It is hoped that the service, known as 'Heathrow Timeslot', will offer travellers more peace of mind when moving through the airport as well as helping to reduce…

Adam Stacey | 7 months ago

News Blog

IDEAS: TUI to Offer British Sign Language Interpretation for Customers

TUI has announced a partnership with SignLive to provide customers with the option to have their conversations with the firm interpreted into British Sign Language (BSL). Credit: SHVETS production In order to use the service customers will need to sign up for free to SignLive, at which point they will be able to call TUI…

Adam Stacey | 7 months ago

News Blog

IDEAS: Emirates Launches Inflight Meal Pre-Order Service Across Europe

Emirates has expanded its inflight meal pre-order initiative across Europe, following the successful launch of the initiative on London to Dubair routes and the positive feedback received from passengers. The inflight pre-ordering service is available to Business Class passengers, and allows them to reserve their main course up to 24 hours prior to their departure…

Adam Stacey | 8 months ago

News Blog

IDEAS: Hologram Room Allows You to ‘Swim’ with Mantas in the Maldives

A dry “underwater” hologram experience featuring numerous sea creatures has opened at Four Seasons Resort Landaa Giraavaru. Credit: Four Seasons Resort Landaa Giraavaru The experience has been designed to replicate the real manta rays that can be found in the resorts surrounding waters of the Baa Atoll UNESCO World Biosphere Reserve, with the holograms designed…

Adam Stacey | 8 months ago

News Blog

IDEAS: Qatar Airways Debuts New Theme Song Composed by Dana Al Fardan

Qatar Airways has revealed its latest onboard theme song, ‘The Ascent’, which has been composed by Dana Al Fardan and performed by members of the Qatar Philharmonic Orchestra. 'The Ascent' marks the trilogy of the two previous onboard theme songs, ‘The Awakening’ and ‘The Dawn’. Credit: Qatar Airways The theme song, introduces a unique fusion…

Adam Stacey | 8 months ago