Articles tagged “guest experience”

CES 2018 Dispatch: Transition to 5G Mobile Will Be Transformative for Hotels

CES 2018 Dispatch: Transition to 5G Mobile Will Be Transformative for Hotels

Andrew Sheivachman, Skift

5G mobile technology isn't here yet. But once it does emerge, smart hotels will be wise to provide access to the data network at their properties.

1 week ago

A Luxury Hotel Hit List for 2018 Tied Together by a Creative Vision

A Luxury Hotel Hit List for 2018 Tied Together by a Creative Vision

Colin Nagy, Skift

Here is a list of inspiring hospitality experiences and properties to consider for 2018 travels. The selections are tied together by each property's vision, uniqueness, and focus on guest experience.

3 weeks ago

Smartphones Open Hotel Rooms at Luxury Properties But That Should Be Just the Beginning

Smartphones Open Hotel Rooms at Luxury Properties But That Should Be Just the Beginning

Laura Powell, Skift

Hotels have years to go before guests will routinely be unlocking guest room doors with their mobile apps. Even then, it could be just a gimmick unless hotels make it part of a broader guest-experience enhancement.

3 months ago

Sponsored
Redefining the Guest Experience with Better Hotel Technology

Redefining the Guest Experience with Better Hotel Technology

Cenium + Skift

Hotels are looking at the guest experience and the offerings available in more sophisticated ways than ever before. However, the current technologies that these services are based upon limit the hotel’s ability to provide the guest with a seamless journey.

4 months ago

Sponsored
Mobile and the Next Wave of Digital Disruption: A Look at the Future of Traveler Experience

Mobile and the Next Wave of Digital Disruption: A Look at the Future of Traveler Experience

Travelport + Skift

The travel providers that are leading the new engagement economy we now live in are the ones adding value, removing friction, and offering customers seamless and relevant solutions throughout the entire travel journey.

4 months ago

7 Elements of Hotel Brands Built to Endure

7 Elements of Hotel Brands Built to Endure

Colin Nagy , Skift

Hotels built to last all have backbone, a strong bearing, and a reliable customer base even in the world of competitive online price warfare and disposable, digital consumer culture.

4 months ago

The 6 Big Trends That Are Reshaping Luxury Travel

The 6 Big Trends That Are Reshaping Luxury Travel

Greg Oates, Skift

In the luxury travel space, at a macro level, demand is growing for the accumulation of travel memories drawn from transformative moments that resonate deeply with the individual traveler’s ideal of personal fulfillment, and his or her best aspirational version of themselves.

5 months ago

Sponsored
Insights Deck: Personalizing the Guest Journey, Unlocking Guest Intelligence

Insights Deck: Personalizing the Guest Journey, Unlocking Guest Intelligence

Amadeus Hospitality + Skift

Advancements in guest intelligence technology provide hospitality professionals with the ability to harvest the full potential of customer data. By creating personalized guest experiences, brands can differentiate their offerings and bolster guest loyalty. Download this report to learn more!

11 months ago

A Supertraveler’s Wish List for Travel in 2017 and Beyond

A Supertraveler’s Wish List for Travel in 2017 and Beyond

Colin Nagy, Skift

We don't need supersonic travel, robot butlers, or Alexa in every hotel room. Just a few upgrades to improve the experience overall.

1 year ago

Understanding Virgin Hotel Chicago’s Quick Rise to Consumer Favorite

Understanding Virgin Hotel Chicago’s Quick Rise to Consumer Favorite

Colin Nagy, Skift

It's really rather simple: Treat your guests well and offer them a great product.

1 year ago

Sponsored
What Travelers Really Want From Hotel Culinary Experiences

What Travelers Really Want From Hotel Culinary Experiences

Shangri-La + Skift

Hotel loyalty programs must evolve to accommodate the changing expectations of a global travel market and consumers’ desire for experiences.

1 year ago

Sponsored
Tech Solutions, Guest Experience, and Customer Touchpoints for an Evolving Vacation Rental Market

Tech Solutions, Guest Experience, and Customer Touchpoints for an Evolving Vacation Rental Market

LeisureLink + Skift

There’s more opportunity than ever in the fast-growing vacation rental business, but staying competitive now takes much more than providing a great property — owners and managers must continually upgrade everything from their technology to their guest experience.

2 years ago