Articles tagged “guest experience”

News Blog

IDEAS: IHG Hotels & Resorts Launches Experiential Winter Chalet Campaign

IHG Hotels & Resorts is getting into the holiday spirit with the launch of a new experiential winter campaign at a selection of its American properties.  Credit: Roger Davies / IHG Hotels & Resorts Select InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, Vignette Collection and Hotel Indigo properties will be transformed into ‘Winter Wonderlands’…

News Blog

IDEAS: Qatar Airways Goes Organic with New Onboard Menu

Qatar Airways is introducing a range of new onboard menu items that have been sourced from organic farms in Qatar, in celebration of EXPO 2023 taking place in Doha. Expo 2023 Doha, which is running through March 2024, celebrates the theme of 'Green Desert, Better Environment,' and aims to promote sustainable innovations. Credit: Qatar Airways…

Business Travel

Wellbeing… The Last Mile of Luxury? In Conversation with Harry Jameson

In episode eight of the Skift Ideas Podcast, we are joined by Harry Jameson of Pillar Wellbeing, to examine the industry's transformative journey towards embracing and incorporating wellness as an integral aspect of the guest experience.

Wellbeing… The Last Mile of Luxury? In Conversation with Harry Jameson

News Blog

IDEAS: Kimpton Partners with Anthropologie on New Accessory Borrowing Scheme

We've all experienced that moment of dread when we arrive in our hotel room and begin unpacking our luggage, only to realize that we've forgotten to pack the star piece of one of our planned outfits. Well a new partnership from Kimpton Hotels & Restaurants and Anthropologie aims to alleviate these feelings of 'pack-xiety'. Credit:…

News Blog

IDEAS: Finnair Set to Renew the Cabins of its Embraer Fleet

Finnair has announced that it will be giving the interiors of its Embraer aircraft a refresh in the coming years.  Credit: Finnair According to a release from the Finnish carrier, the new cabins will build off the familiar elements introduced in the carrier’s new long-haul aircraft cabins and will provide a ‘fresh and inviting interior’…

News Blog

IDEAS: Qatar Airways to Roll Out SpaceX’s Starlink on Select Routes

Qatar Airways has announced a new collaboration with SpaceX’s Starlink, which will see the carrier introduce complimentary high-speed internet connectivity onboard specific aircraft and routes.  Credit: Qatar Airways The new initiative, which is currently in the pre-launch phase, will allow passengers to enjoy Wi-Fi speeds of up to 350 Megabits per second, allowing internet-based services…

News Blog

IDEAS: Emirates Launches New Initiative to Support Neurodivergent Passengers

Emirates and Dubai International Airport are working with local schools, autism groups and key stakeholders on a new initiative in an effort to improve the travel experience for neurodivergent passengers.  Credit: Emirates The ‘travel rehearsals’ have been designed to allow neurodivergent passengers to practice their journey through the airport and onboard aircraft, during which they…

News Blog

IDEAS: Hyatt’s Noise-First Plan to Support Guest Wellbeing

Hyatt Hotels Corporation has expanded its partnership online healthcare company Headspace to provide hotel guests and World of Hyatt members with coloured noise content in order to support their wellbeing. The new content, which was launched in conjunction with World Mental Health Day, includes a sample of exclusive content from Headspace’s colored noise collection, which…

Hotels

The Power of Opportunity in Hospitality, with Harsha L’acqua

In the fifth episode of the Skift Ideas Podcast, host Colin Nagy is joined by Harsha L'Acqua, Founder and CEO of Saira Hospitality. Together, they delve into the past and future of hospitality, and the undeniable importance of unlocking opportunities within communities.

The Power of Opportunity in Hospitality, with Harsha L’acqua
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Hotels

New Report: Global Survey Sheds Light on Evolving Hotel Guest Preferences

Digital transformation is reshaping the hospitality landscape, and the stakes have never been higher. As tech-savvy travelers dictate new norms, hotels are under pressure to keep up. Planet’s latest report offers valuable insights into the evolving preferences of today’s travelers, providing a roadmap for hotels navigating this complex landscape.

New Report: Global Survey Sheds Light on Evolving Hotel Guest Preferences