Claire Ballentine, Bloomberg
One out of three of the people flying on the new Four Seasons private jet this year are repeat customers from trips since the company premiered the luxury itineraries in 2015. That's a great success rate for trips starting at about $160,000 a person.
1 month ago
Claire Ballentine, Bloomberg
When you were a teenager, you may have backpacked through Europe on a tight budget. When you make your first $100 million, you might fly on the Four Seasons private jet. At least that's what the hotel company hopes.
4 months ago
Colin Nagy, Skift
Hospitality can be the gateway to a richly rewarding global career. But even some of the top brands aren’t making this sell well enough to the next generation of talent. Here’s how to do it.
4 months ago
Maria Lenhart, Skift
A recent Today Show segment touting Costco Travel is riling ASTA, as are Four Seasons ads on Facebook promising perks for direct bookings. Travel advisors are irked as well, but are finding ways to hold their own.
6 months ago
Frederik Balfour , Bloomberg
As Four Seasons Hotels & Resorts CEO J. Allen Smith said recently at Skift Global Forum in New York City: "Residential is absolutely central to our business strategy." So expect plenty more luxury hotel brands to expand in this space if they haven't already.
10 months ago
Nikki Ekstein, Bloomberg
Even though the glamping concept has made a comeback, let's just hope the actual term "glamping" doesn't.
10 months ago
Patrick Whyte, Skift
As luxury travel continues to democratize, brands that want to attract the super-wealthy need to come up with new and better strategies.
11 months ago
Patrick Whyte, Skift
As a large independent hotel company with a distinctive luxury brand, Four Seasons is always going to be a takeover target but it sounds like it is more likely to be a buyer rather than a seller.
11 months ago
Samantha Shankman, Skift
What appear to be simple marketing schemes are in fact thoughtful curations that have the double effect of attracting new customers and, if executed correctly, their return. Happy children mean happy parents and there's no better way to secure another booking.
1 year ago
Patrick Whyte, Skift
Hotels can spend a surprising amount of time on bathroom amenities. Why? Because guests — especially big-spending ones — actually pay attention to what they put on their hair and body when they take a shower.
1 year ago
Laura Powell, Skift
The general manager of Le Royal Monceau, Raffles Paris once told us that "the bathroom says everything about a hotel." We agree. Focusing on the bathroom amenities — the soaps, lotions, and potions — provides a valuable insight into the brand story.
1 year ago
Nikki Ekstein, Bloomberg
In a few years, Belize will likely be a very different destination than it is today. Hotel developers are leading a pivot away from backpackers to luxury travel.
1 year ago