Articles tagged “flight cancellations”

Worries about their finances may have more Americans opting for their couches, not coach seats this holiday season. The go-go days coming out the pandemic of unbridled demand may be settling back down to reality.

This summer of disruptions, delays and disorder has left travel agents frantically trying to serve their clients. Nothing tells that story quite like a typical day on the front lines for agent Dannielle Jasper.

When Allegiant President John Redmond adds the CEO title in June, he'll have to deal with some of the same issues, such as the pandemic, that he's trying to handle now. Add one more thing to the list: Frontier could become a more formidable flight competitor if it gets the OK to merge with Spirit.

Some airlines track delays and cancellations associated with computer outages internally to identify patterns and recurring issues that need fixing. The industry as a whole might benefit if it shared such data. But don't hold your breath on that happening.

Some airlines will not be happy that Kayak has lent its credibility and, in effect, its customer base, to startups that specialize in travel claims compensation. The claims cost airlines money. But Kayak still likes doing things a bit different from the other global online players.

Most of the world's airports have lots of "common-use gates" that can be used by any carrier. Not JFK. It operates under a different model, and that has been a big problem over the past week.