Articles tagged “flight cancellations”

Airlines

European Airlines Agree to Refund Passengers After Pandemic Cancellations

It's about time that the airlines refund passengers since it was clear they were violating European Union consumer rules during the early days of the pandemic.

European Airlines Agree to Refund Passengers After Pandemic Cancellations

Airlines

U.S. Airlines Face Computer Outages About Once a Month

Some airlines track delays and cancellations associated with computer outages internally to identify patterns and recurring issues that need fixing. The industry as a whole might benefit if it shared such data. But don't hold your breath on that happening.

U.S. Airlines Face Computer Outages About Once a Month

Airlines

TSA Sickouts Double as Backdrop to a Challenging Travel Weekend

From air traffic control towers to airport security lanes, safety and staffing issues at U.S. airports are bound to get worse the longer the U.S. government shutdown persists.

TSA Sickouts Double as Backdrop to a Challenging Travel Weekend

Airlines

Winter Storm and Security Lane Closures Add Up to Travel Misery Across Parts of the U.S.

It's a perfect storm, and we're not just talking about the snow. But Winter Storm Gia, along with pissed off U.S. Transportation Security Agency employees going without paychecks, hasn't made the friendly skies very amiable this weekend.

Winter Storm and Security Lane Closures Add Up to Travel Misery Across Parts of the U.S.

Online Travel

Kayak to Help Flyers Get Compensated for Delayed and Canceled Flights

Some airlines will not be happy that Kayak has lent its credibility and, in effect, its customer base, to startups that specialize in travel claims compensation. The claims cost airlines money. But Kayak still likes doing things a bit different from the other global online players.

Kayak to Help Flyers Get Compensated for Delayed and Canceled Flights

Airlines

JFK Airport’s Terminal Setup Contributed to the Storm-Recovery Fiasco

Most of the world's airports have lots of "common-use gates" that can be used by any carrier. Not JFK. It operates under a different model, and that has been a big problem over the past week.

JFK Airport’s Terminal Setup Contributed to the Storm-Recovery Fiasco