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Articles tagged “fees”

Business Travel

Travel Advisors Step In as Cruise Fees Reach Tipping Point

The base fares advertised by many cruise lines rarely indicate the proliferation of onboard charges that can send the cost of the cruise soaring. Travel advisors are stepping in by counseling clients about the added costs and, in some cases, presenting all-inclusive cruises as a better value.

Travel Advisors Step In as Cruise Fees Reach Tipping Point

Hotels

Airbnb Tests Hotel Integration by Adding Some HotelTonight Partners

It will be tremendously complex for Airbnb to transition from an alternative accommodations site into one that also offers lots of hotels. The coming business model changes and technology challenges will get sorted out, but it will be rocky for quite some time.

Airbnb Tests Hotel Integration by Adding Some HotelTonight Partners

Hotels

Airbnb Eliminates Some Guest Fees to Take on Booking Holdings

Airbnb is clearly now well down the path toward a host-only fee structure. Chalk it up to its push toward onboarding hotels, which don't charge guest fees, and Airbnb's competition with Booking.com, which sees guest fees as unholy.

Airbnb Eliminates Some Guest Fees to Take on Booking Holdings

Hotels

Booking to Charge Commission on Resort Fees in Major Shake-Up for Hotel Revenue

Get ready for some commotion in Las Vegas and other destinations where hotel resort fees are common. Will impacted hotels abandon Booking.com? Will resort fees lose their appeal for hotels? Will Expedia follow Booking's lead? The fun and gamesmanship are just starting.

Booking to Charge Commission on Resort Fees in Major Shake-Up for Hotel Revenue

Airlines

Southwest CEO: We Won’t Introduce Basic Economy

Southwest has known for years that there is money to be made in differentiation and protecting your brand identity regardless of what Wall Street thinks. That's a factor in its decision not to launch basic economy or bag fees.

Southwest CEO: We Won’t Introduce Basic Economy

Online Travel

Expedia Faces Traveler Fee Lawsuit Alleging Tax Fraud and Racketeering

Online travel agencies have been vehemently opposed to detailing the components of the taxes and fees they collect on prepaid hotel bookings because it would expose the wholesale rates they obtain from hotels and the markups that the booking sites impose. This lawsuit could potentially impose changes in Expedia's financial relationship with its affiliates.

Expedia Faces Traveler Fee Lawsuit Alleging Tax Fraud and Racketeering

Hotels

Expedia to Hoteliers: Vacation Rentals Won’t Steal Your Business

Expedia officials can try to assure hoteliers that the rise of alternative accommodations is no big deal for their businesses. But you can be certain that figuring out how to manage this changing dynamic is of paramount concern for all parties involved.

Expedia to Hoteliers: Vacation Rentals Won’t Steal Your Business

Business Travel

Travel Advisor Innovation Report: Sell Services, Not Fees

Travel advisors need to reinvent how they market themselves. It's not about service fees anymore. Forward-thinking agents sell service packages — unabashedly.

Travel Advisor Innovation Report: Sell Services, Not Fees

Business Travel

Travel Advisors Are Selling Concierge Services — Just Don’t Call Them Fees

Consultant Nolan Burris is a pioneer in advocating that travel agencies charge service fees. Now that the practice has become standard, Burris says many agencies have failed to realize the revenue potential of service packages and need to overhaul their approach.

Travel Advisors Are Selling Concierge Services — Just Don’t Call Them Fees

Airlines

Video: Why Southwest Airlines Needs a Super-Fast Website

Southwest Airlines wants to keep its passengers happy, booking quickly, and coming back. In this video, Chief Revenue Officer Andrew Watterson explains some of the ways the airline achieves that goal.

Video: Why Southwest Airlines Needs a Super-Fast Website