Articles tagged “fees”

Wizz Air Is Cutting Carry-On Bag Fees as Profits Soar

Wizz Air Is Cutting Carry-On Bag Fees as Profits Soar

Mark Barton and Richard Weiss, Bloomberg

It's refreshing to see an airline respond to customer feedback, especially where fees are concerned. But if economic conditions sour, the carrier can always bring back the charges.

1 month ago

A Small Victory in One Passenger’s Fight Against Airline Baggage Fees

A Small Victory in One Passenger’s Fight Against Airline Baggage Fees

Associated Press

Consumers haven't had many victories recently with airlines. This is a minor, procedural victory. But, hey, at least it's progress. Maybe it will lead to a good result for passengers who check luggage.

4 months ago

Trump Administration Backs Airlines in Rollback of Proposed Bag Fee Disclosures

Trump Administration Backs Airlines in Rollback of Proposed Bag Fee Disclosures

Alan Levin, Bloomberg

It's another win for big business, courtesy of the Trump Administration. Who cares about consumers, anyway?

6 months ago

U.S. Senator Schumer Is Upset About Cheap Airline Tickets Again

U.S. Senator Schumer Is Upset About Cheap Airline Tickets Again

Associated Press

You can almost set your watch by how Schumer will react to the latest fee in the travel industry that he really doesn't understand. You can also set that same watch by when he moves on to another topic without following through on any promise he made earlier.

7 months ago

Sen. Schumer Wants United’s New Basic Economy Fares and Free Bags, Too

Sen. Schumer Wants United’s New Basic Economy Fares and Free Bags, Too

Associated Press

Sen. Schumer is one of the most outspoken travel consumer advocates on issues he never really understands. Luckily, he never shows much interest once the cameras stop rolling.

9 months ago

50 U.S. Airports Tack on $183 Million for Taxi Rides Home

50 U.S. Airports Tack on $183 Million for Taxi Rides Home

Scott Mayerowitz, Associated Press

Airlines get a lot of grief for all the fees they charge. This story shows that a sliver of that ire could be directed at airports.

9 months ago

Passengers Won’t Pay Much for Multi-Billion Dollar Airline Climate Deal

Passengers Won’t Pay Much for Multi-Billion Dollar Airline Climate Deal

Joe Ryan, Bloomberg

Airlines will pass these fees along to passengers, most likely while also adding additional fees to the real cost.

11 months ago

Emirates Announces New Fees to Select Economy Class Seats

Emirates Announces New Fees to Select Economy Class Seats

Associated Press

Great of the AP to pick up on our interview with Emirates CEO Tim Clark.

11 months ago

Fees at U.S. Hotels on Track for a Record High This Year

Fees at U.S. Hotels on Track for a Record High This Year

Deanna Ting, Skift

More hotels are realizing that charging people for Wi-Fi access isn't going to win them any brownie points. But beyond consumer ire, including angry TripAdvisor reviews, hoteliers should probably be more concerned about the Federal Trade Commission stepping in and clamping down on perceived "deceptive hotel fees."

12 months ago

Delta’s Multi-Million Dollar Attempt to End Lost Airline Luggage

Delta’s Multi-Million Dollar Attempt to End Lost Airline Luggage

Scott Mayerowitz, Associated Press

We don't usually like to blame airlines for every little mistake, but when they started charging more fees for bags consumer expectations rose and not nearly enough airlines have delivered. This is an attempt to fix this, but we'll believe it when we see it.

12 months ago

The Plan to Pit Passenger Against Passenger for Better Flight Upgrades

The Plan to Pit Passenger Against Passenger for Better Flight Upgrades

Andrew Sheivachman, Skift

Targeted bidding on flight upgrades is a smart way for airlines to engage customers and offer value without inundating flyers with additional fees and packages. But it also adds a level of uncertainty that travelers may find off-putting.

1 year ago

Passenger Satisfaction With U.S. Airlines Hits a 10-Year High

Passenger Satisfaction With U.S. Airlines Hits a 10-Year High

Andrew Sheivachman, Skift

Now that the major U.S. airlines are profitable again, more travelers are reporting higher satisfaction with their flights.

1 year ago