Articles tagged “fees”

Passengers Won’t Pay Much for Multi-Billion Dollar Airline Climate Deal

Airlines will pass these fees along to passengers, most likely while also adding additional fees to the real cost.

3 weeks ago

Emirates Announces New Fees to Select Economy Class Seats

Great of the AP to pick up on our interview with Emirates CEO Tim Clark.

1 month ago

Fees at U.S. Hotels on Track for a Record High This Year

More hotels are realizing that charging people for Wi-Fi access isn't going to win them any brownie points. But beyond consumer ire, including angry TripAdvisor reviews, hoteliers should probably be more concerned about the Federal Trade Commission stepping in and clamping down on perceived "deceptive hotel fees."

2 months ago

Delta’s Multi-Million Dollar Attempt to End Lost Airline Luggage

We don't usually like to blame airlines for every little mistake, but when they started charging more fees for bags consumer expectations rose and not nearly enough airlines have delivered. This is an attempt to fix this, but we'll believe it when we see it.

2 months ago

The Plan to Pit Passenger Against Passenger for Better Flight Upgrades

Targeted bidding on flight upgrades is a smart way for airlines to engage customers and offer value without inundating flyers with additional fees and packages. But it also adds a level of uncertainty that travelers may find off-putting.

5 months ago

Passenger Satisfaction With U.S. Airlines Hits a 10-Year High

Now that the major U.S. airlines are profitable again, more travelers are reporting higher satisfaction with their flights.

6 months ago

U.S. Senators Say TSA Lines Would Be Shorter if Airlines Dropped Bag Fees

There's a greater chance of free upgrades to first class for all Spirit Air passengers happening than airlines getting rid of their beloved baggage fees.

6 months ago

U.S. Airline Profits Surge to Record Levels As Fees Increase

Now that airlines are reporting major profit, it's time for them to reward flyers with a better onboard experience and more route options.

6 months ago

Fewer Spirit Airlines Flyers Are Interested in Paying Fees

It seems like flyers may never get used to being nickel-and-dimed for basic amenities by low-cost carriers like Spirit Airlines.

6 months ago

Senate Bill Would Mandate Refunds for Checked Bags That Arrive Late

Which provision in the Senate aviation bill is less likely to become law: Putting flight attendant rest rules on par with pilots or mandating that families with young kids be able to sit together? Both provisions have merit but we're talking about the U.S. Congress here.

6 months ago

U.S. Senate Bill Pushes for Checked Bag Fee Refunds if the Bag Is Lost

This would appear to be a no-brainer, especially from a passenger experience angle. What better way to make people less mad about you losing their bag than refunding them the $50 or so they spent for you to take care of it?

6 months ago

American Airlines Drops Its Free 24-Hour Hold on Reservations

Consumers do have 24 hours to cancel a reservation without penalty, but airlines have done everything they can to make it difficult for them to understand this.

7 months ago