Truly an end of an era: Bill Marriott is why the world's largest hotel company exploded beyond the restaurant business into a global force in hospitality.
Burnout is everywhere in our precarious global economy, but it's especially pronounced in the travel and hospitality industry. Knowing the reasons why can help prevent it from taking over.
The lifestyle hotel segment is being pushed to innovate more quickly and drastically than ever before. Although the competition will continue to swell for several more years, we expect only a few brands will be left standing at the end.
Traditional travel media has been upended in recent years and so has the massive PR machine that touches every part of the travel industry. Understand the changes by listening to this episode of the Skift Podcast.
Social media is a two-way street that can just easily be used to share content as collect it, helping destination marketing organizations keep up with today's 24/7 marketing timetable.
Delivering a great experience starts long before a guest walks in the door and it a service element that has to be instilled in the staff so it becomes second nature.
As consumers become more accustomed to personalizing their shoes, furniture and experiences, it is only logical that they come to expect similar service from high-end hotels. Which brands will be ready to assist them could impact their future.
The select-service business model must deliver a quality product at an affordable cost so La Quinta listens closely to give customers exactly what they want, without going one step - or dollar - beyond.