Using one of the hospitality industry's most indepth service manuals, Ritz-Carlton is sharing best practices with corporate America and adapting those to Millennial behavioral trends.
The Priceline Group is the dominant online player based on its scale, speed, search engine marketing strategy, and conversion skills, but perhaps its compensation policy should be added to the list of factors, as well.
Most professional travel roles boil down to marketing and trying to get travelers to pick your destination, hotel, or airline over all other choices. You ace that and your skills applicable in almost any sector.
When you turn to outside consultants to create a roadmap for major, company-shifting decisions, you've abdicated your responsibility as a chief executive. But when all your underlings have bailed, you don't have much of a choice.
Carnival CEO Arnold Donald is likely asserting himself with these changes, as some of the old guard loses its grip and management gets a refresh. Although Buckelew isn't exactly an insurgent, having been at the top ranks of Princess for almost a decade.
Well, at least O'Leary didn't have a problem maintaining his "voice" on Twitter. He probably didn't do much to appease Ryanair's detractors, but at least he was out there on social media getting involved a bit.
Lists like this are always about buzz rather than reality, so watchers will have to wait until these six reach their forties to see if they can turn their young-ish companies into established players.