The bigger questions on everyone’s mind in the hospitality industry: Is the cycle finally turning downward? Are the good times of high occupancies and revenues over? Should hoteliers be worried?
We're still a long way from political leaders really understanding what's happening at brands like Uber and Airbnb.
Singapore Air has had to play catch up regarding its first class offering but now it is leading the way in terms of rethinking premium economy.
Aircraft seating can benefit from a new player, Toyota Boshoku, which has a fresh perspective and plenty of experience in other transport sectors. These seats are a clever innovation and likely to please more passengers over time than the R2-D2 livery—awesome as that livery is.
Travel builds businesses, helps in trade and capital investment, creates jobs and entrepreneurialism for the workforce, and helps protect heritage and cultural values, at least in theory. The WTTC data behind this shows how large the global travel industry really is.
All smart countries have broken down the metaphorical barriers to its literal borders. Mongolia needs to take note.
Although airlines are safer and more profitable than any time in history, the industry must innovate much more rapidly in order to secure its environmental and financial viability in the future.
Races are just one of many niche events that help destinations attract hundreds to thousands of visitors, who often stay longer and spend more than the typical guest. Seeking opportunities to partner with these communities is a smart step towards increasing visitation and awareness.
Hey, it isn't all about refurbishing the hotel lobby and placing a touch-screen in there. Millennial guests demand great customer service from staff, and they will quickly sour on a hotel if the staff isn't up to par.
We've written many times about Philadelphia's industry-leading efforts and overall destination savvy. Even if these numbers seem, well, ambitious, we are going to give them the benefit of the doubt.