Articles tagged “dot”

Some consumer protections are better than no consumer protections. But the steps outlined this week by the Obama Administration are relatively minor. They won't do much to change the travel experience.

The Norwegian Air saga has taken another unusual turn. But fear not, travelers. The airline will keep flying between the U.S. and Europe, and the airline will continue offering low fares.

When it comes to regulating frequent flier programs, the U.S. Department of Transportation has little authority.

American Airlines claims the largest piece of the pie in the U.S. but low-cost carriers like Southwest, JetBlue and Spirit all showed strong growth in passenger numbers in 2015 as these types of carriers continue their resurgence around the world.

U.S. airlines still had a record number of enplanements, and some of their best months ever for passenger traffic during the first half of 2015 even as they continue limiting their capacity growth to protect fares and profits.

Diversity matters, especially for the passenger experience, and the U.S. airline that starts to usher in change has a lot to gain.

Bag fees are surely a big reason for these complaints. Do U.S. airlines still need more proof travelers aren't satisfied with the overall baggage situation?

Desperate times call for desperate measures, including Norwegian's pledge to use only American and European pilots on its transatlantic routes. Is that what Open Skies is coming to?

There is an opening for moderately priced and nonstop private jet services for business travelers in cities that the larger airlines have abandoned.

Consumer advocates fought hard to get this tarmac delay rule in place. The airlines bitterly fought the rule and predicted the sky would fall if the tarmac delay rule went into effect. You can be sure that Southwest will ensure that it has adequate ramp staff on the job the next time one of these big snowstorms comes around.