Articles tagged “dot”

People don’t want calls in-flight in the U.S., but they want their in-flight connectivity and free use of their personal electronic devices.  You can sometimes get what you want, and it’s not what you want.

Any system that lowers the boundaries to distribution and data sharing is good for consumers who are currently overwhelmed by the comparative tools available.

Allowing airlines to wait a decade to give blind people limited access to airline kiosks seems profoundly unreasonable.

Bloomberg is honing his reputation as Mr. Transportation, although the idea of congestion pricing didn't fly with New York-area commuters. It isn't surprise that he would reach out to LaHood, although this co-chairmanship doesn't sound like a full-time gig. Let's see where LaHood lands next.

We like it when these people make headlines.

Many DOT fines result from airlines’ on-the-ground operations failing to carry out small steps, which suggests better communication could results in savings of thousands of dollars.

This U.S. Department of Transportation has passed the most consumer-friendly regulations in the history of U.S. aviation, but that doesn't stop airlines from breaking the rules.

The DOT has been cracking down on airlines’ advertising practicing since its full-fare advertising rule went into effect in January 2012.

JetBlue's 2007 string of delays have gone into business history books as one of the biggest corporate PR disasters. Clearly, the lesson here is more nuanced: over communication, way better than under comunication.

United Airlines has a gargantuan task ahead of it if the airline is to get its house back in order from a customer-service standpoint.