Articles tagged “direct booking”

Online Travel

Lufthansa Frequent Flyer Program Tests a Direct-to-Consumer Warby Parker Model

Lufthansa's test partnership may or may not work out. But what's certain is that all major travel rewards programs have broad opportunities to use their customer databases in ways that luxury retailers such as Aston Martin and Omega will actually like.

Sean O'Neill, Skift | 2 weeks ago

Hotels

New White Paper: Avvio Predicts Direct Cancelations Will Rise to 20% in 2022

As Covid-19 recovery continues, hotels must turn their attention back to a concern that’s been growing for years and promises to accelerate rapidly as guests come flooding back: rising cancelations.

3 months ago

Business Travel

Maldives Tests New Tourism Models and 10 Other Top Travel Stories This Week

In Skift's top stories this week, we covered the Maldives' experiment with new tourism models, the blurring of work and travel, Priceline's acquisition of an airline technology startup, and a Skift research analysis of hotel direct booking.

Dennis Schaal, Skift | 4 months ago

Hotels

Skift Loyalty and Subscription Summit Video: What Engagement Tells Us About Loyalty

In this Skift Loyalty and Subscription Summit video, Chris Anderson, Professor at Cornell University, and Geoffrey Ryskamp, Global Head of Hospitality, Travel & Leisure at Medallia, discuss findings from new research and offer tips on how to leverage post-stay engagement as part of the customer retention cycle.

5 months ago

Online Travel

Tripadvisor’s New Subscription Service Edges the Company Toward Online Travel Agency Status

Years ago, before it acquired Viator, Tripadvisor was purely an advertising/media company. Today, with its big bet on the Tripadvisor Plus subscription program, the company is becoming much more of a hybrid advertising/booking site. That is certainly one of the calculations that the hotel industry is considering.

Dennis Schaal, Skift | 6 months ago

Hotels

Short-Term Rentals of the Future and 11 Other Top Travel Stories This Week

In our top travel stories this week, Skift Editorial and Skift Research covered Airbnb and short-term rentals from every angle. Our most popular stories also included the latest acquisition of Lonely Planet, an interview with former Continental Airlines CEO Gordon Bethune, and the false hope of digital passports.

Dennis Schaal, Skift | 10 months ago

Hotels

Are Giddy Airbnb Investors Underestimating the Regulatory Risks?

Before the pandemic turned the world sideways, nearly 12 percent of Airbnb's revenue last year came from its top 10 cities. But among them, cities like Lisbon and San Diego are taking radical steps to limit their short-term rental portfolios. Are investors overlooking the likelihood of vastly more stringent regulations?

Dennis Schaal, Skift | 10 months ago

Hotels

Hotel Direct Bookings Hold Strong During Pandemic: New Skift Research

Early data shows that hotels' direct bookings are gaining market share during the pandemic, with both brand.com and phone making ground during this time of lower demand. Is this permanent, and if so, which other channels will lose out?

Wouter Geerts, Skift Research | 10 months ago

Hotels

Book-Direct Advocates Concede Online Travel Agency Distribution Is Still Essential

With thousands of hotels going out of business and up for sale, and vacation rentals business booming in certain destinations, there will be a ton of disruption and convergence in hospitality. Savvy short-term rental operators can pick off some direct bookings, but the mega online travel agencies will hardly notice.

Dennis Schaal, Skift | 12 months ago

Coronavirus

Are the Views of the CEOs of Tripadvisor and Booking Holdings Sage or Stale for Travel Post-Pandemic?

Surprises will inevitably pop up that Glenn Fogel, Steve Kaufer, and others can't envision now about what the travel industry may look like in 2022 and beyond. So the duo, both 20-year travel industry veterans, may be wrong about some crystal ball assumptions, but that doesn't mean their companies won't be able to adapt.

Dennis Schaal, Skift | 1 year ago