Articles tagged “digital”

This week in digital news, besides TripAdvisor helping to identify a robocall scandal, we concentrated on online travel agencies jockeying for a bigger share of the market and trying to offer more things to more consumers.

TripAdvisor’s bold platform approach gives it a leg up on building deeper relationships with its customers, compared to single-use sites. On the other hand, relationships can be hard work and expensive.

This week in digital news, we took a long hard look at TripAdvisor. Our new research report examines how the company can diversify its revenue streams beyond hotels, then a shorter read on TripAdvisor's new TV ad campaign, which will keep rival Trivago on its toes.

These are the digital trends we were talking about this week.

These are the digital trends we were talking about this week.

These are the digital trends we were talking about this week.

These are the digital trends we were talking about this week.

The rise of the On-Demand Economy, where goods and services are only a click away, has fundamentally changed the expectations of the modern consumer: we're now used to getting whatever we want whenever we want it and without friction.

These are the digital trends we were talking about this week.