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Articles tagged “delta”

Online Travel

Travel Loyalty Programs May Become Smaller With More Perks in 2018

There's a smaller and perhaps more rewarding world facing frequent flyers in 2018. To reap the rewards, though, those elite travelers will have to pay up.

Grant Martin, Skift | 6 years ago

Travel Loyalty Programs May Become Smaller With More Perks in 2018

Airlines

Delta Finds Passengers Paying for Upgrades With Their Own Money Is Big Business

You don't expect corporate travelers to dip into their own pockets on business trips. But certain travelers love to fly in premium cabins, and that's good news for Delta's revenues, which were already strong.

Brian Sumers, Skift | 6 years ago

Delta Finds Passengers Paying for Upgrades With Their Own Money Is Big Business

Airlines

Delta Takes the Iconic 747 Jumbo Jet on a Farewell Tour

The death of the Boeing 747, which introduced long-haul air travel to the masses, has at times been exaggerated. While Delta will retire the jumbo jet in the U.S., British Airways, Korean Air and Lufthansa all continue to fly the plane.

Julie Johnsson, Bloomberg | 6 years ago

Delta Takes the Iconic 747 Jumbo Jet on a Farewell Tour

Business Travel

Luggage Fees Go Transatlantic — Business of Loyalty

SkyTeam airlines just announced a series of new baggage fees for transatlantic basic economy routes. But is it competition or gouging?

Grant Martin, Skift | 6 years ago

Luggage Fees Go Transatlantic — Business of Loyalty

Business Travel

Delta Brings Back Complimentary Upgrades for Frequent Flyers — Business of Loyalty

Delta is slowly restoring benefits once-lost to SkyMiles members, but it's more of a competitive move against other carriers than an olive branch for passengers.

Grant Martin, Skift | 6 years ago

Delta Brings Back Complimentary Upgrades for Frequent Flyers — Business of Loyalty

Airlines

Video: Delta CEO Sees Basic Economy as Way to Show Passengers They Aren’t Getting Ripped Off

Unbundling has been one of the biggest buzzwords in the airline industry in recent years, and for good reason. Full-service carriers like Delta think it is a great way to hit a broader range of consumers, but it doesn't come without its risks.

Patrick Whyte, Skift | 7 years ago

Video: Delta CEO Sees Basic Economy as Way to Show Passengers They Aren’t Getting Ripped Off

Airlines

Business of Loyalty: Delta Makes Top Elite Status Tougher to Reach for Credit Card Holders

It's now going to be extremely difficult for some of Delta's frequent flyers to earn top-tier elite status.

Grant Martin, Skift | 7 years ago

Business of Loyalty: Delta Makes Top Elite Status Tougher to Reach for Credit Card Holders

Airlines

Business of Loyalty: American Airlines Frequent Flyers Are in a Sour Mood

American's loyalty program members are hopping mad over recent changes. But will its woes evaporate like similar problems at Delta and United?

Grant Martin, Skift | 7 years ago

Business of Loyalty: American Airlines Frequent Flyers Are in a Sour Mood

Airlines

United Backtracks on Basic Economy Fares as American Expands Them

As one carrier, United, backs off on basic economy, another, American Airlines, doubles down. Will this clear the field for American? Perhaps.

Grant Martin, Skift | 7 years ago

United Backtracks on Basic Economy Fares as American Expands Them
Free Read

Airlines

What Operational Excellence Really Means for Business Travel

Airlines need to deliver operational excellence to build long-term relationships with corporate travel managers and their travelers, but it’s often easier said than done. Delta has not only made real efforts to achieve operational excellence, but also provides its customers with full insight into how its performance compares with its competitors.

Delta Air Lines + Skift | 7 years ago

What Operational Excellence Really Means for Business Travel