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Articles tagged “delta”

Business Travel

Delta Brings Back Complimentary Upgrades for Frequent Flyers — Business of Loyalty

Delta is slowly restoring benefits once-lost to SkyMiles members, but it's more of a competitive move against other carriers than an olive branch for passengers.

Delta Brings Back Complimentary Upgrades for Frequent Flyers — Business of Loyalty

Airlines

Video: Delta CEO Sees Basic Economy as Way to Show Passengers They Aren’t Getting Ripped Off

Unbundling has been one of the biggest buzzwords in the airline industry in recent years, and for good reason. Full-service carriers like Delta think it is a great way to hit a broader range of consumers, but it doesn't come without its risks.

Video: Delta CEO Sees Basic Economy as Way to Show Passengers They Aren’t Getting Ripped Off

Airlines

Business of Loyalty: Delta Makes Top Elite Status Tougher to Reach for Credit Card Holders

It's now going to be extremely difficult for some of Delta's frequent flyers to earn top-tier elite status.

Business of Loyalty: Delta Makes Top Elite Status Tougher to Reach for Credit Card Holders

Airlines

Business of Loyalty: American Airlines Frequent Flyers Are in a Sour Mood

American's loyalty program members are hopping mad over recent changes. But will its woes evaporate like similar problems at Delta and United?

Business of Loyalty: American Airlines Frequent Flyers Are in a Sour Mood

Airlines

United Backtracks on Basic Economy Fares as American Expands Them

As one carrier, United, backs off on basic economy, another, American Airlines, doubles down. Will this clear the field for American? Perhaps.

United Backtracks on Basic Economy Fares as American Expands Them
Free Read

Airlines

What Operational Excellence Really Means for Business Travel

Airlines need to deliver operational excellence to build long-term relationships with corporate travel managers and their travelers, but it’s often easier said than done. Delta has not only made real efforts to achieve operational excellence, but also provides its customers with full insight into how its performance compares with its competitors.

What Operational Excellence Really Means for Business Travel

Airlines

Airline Trade Group Launches Ad Campaign to Support Open Skies Agreements

This is a small ad buy, but good for Hawaiian, JetBlue and Fedex to spend money to try to persuade political types. Open Skies agreements are helpful for consumers, and for global trade. If the U.S. takes a protectionist stance against the UAE and Qatar, the repercussions could hurt U.S. businesses.

Airlines

Delta’s Operations Disrupted By Mid-Atlantic Thunderstorms — Skift Business Traveler

Those traveling on Delta last week may have felt the aftershocks of a storm that moved through Atlanta Hartsfield-Jackson airport and turned operations on their head.

Delta’s Operations Disrupted By Mid-Atlantic Thunderstorms — Skift Business Traveler