Articles tagged “delta air lines”

Delta's capacity cuts will allow it to make more money from each mile flown, both from more crowded planes and higher ticket prices to match demand.

Unlike in basketball, Delta's "four-corners" strategy isn't a stall tactic but a growth plan.

Delta has the opportunity to experiment at La Guardia because both airlines and passengers would rather not think about it. But if Delta can make a success out of using it as a hub they'll be in an excellent position to take advantage of New York as both hub and gateway.

The lack of a nonstop service between the Big Island and Japan since 2010 represents a major gap in the travel market for the two countries and forms a strong argument for why Hawaiian should be awarded flight rights.

Delta says it wants to improve the customer experience by participating in the Apple Passbook program, but it risks alienating these same customers already using TripIt Pro and AwardWallet.

Delta believes through such actions it is protecting its intellectual property, but its actions alienate loyal customers who don't want to be locked into Delta's clunky services to access their loyalty information.

Delta's new Sky Club may be the one part of LaGuardia that fliers aren't complaining about, but one that will hopefully inspire image improvements in other airlines' club at all New York airports.

Passengers will soon be able to pay for Wi-Fi services on flights over the Atlantic and Pacific Oceans, but this will only be a real success when Gogo fixes it sometimes slow and spotty connections.

Not sure how, but this raising-and-waiting-for-competitor-to-match cycle needs to get broken, in the consumer interest. Anyone?

Delta's trying again, this time with the higher priced seats, which means it could stick even if discounters like Southwest won't come along.