Articles tagged “data”

Reliable, accessible guest data is like gold for hotels interested in the next generation of customer service. More deals that can capitalize on that are likely on the way.

Hotel executives admit they're late to the party when it comes to adopting technology. Now, they're trying to figure out the basics and adopt innovations all at the same time.

Today is the slowest pace of innovation the travel and hospitality industry will ever experience again. Companies need their people — in the right structure and supported by the right processes — to harness the next generation of business technology capabilities. Download the 2023 Digital Transformation Report From Skift and Amazon Web Services to find out how you can change the way your organization does business and future-proof your ability to succeed.

A wide variety of potential travel innovations got funding this week, including a credit card for travelers, an online travel agency for recreational vehicles, and management software for tour operators.

Based on the company's claims, Journera's product could answer travel company prayers for better connectivity — but as with any startup, the trick is getting potential clients to agree.

In this video from Skift Future of Lodging Forum 2023, we hear from hospitality leaders at Sojern and Marriott International about what hotel marketers should be thinking — and doing next — in order to develop first-party data, understand guests on a one-to-one basis, and increase profitability.

Limitations on understanding the travelers visiting friends and relatives segment have been eroding, but they are still there when it comes to the imaginations of destination marketers. Tourism agencies should try to push the envelope.

In this video from Skift Global Forum East 2022, we hear from Jens Munch, co-founder and CEO of Pace Revenue, on why it’s so hard for travel companies to make the right dynamic pricing decisions and how artificial intelligence can eliminate those problems.

The Middle East region is known for its competitiveness. But we are about to see a softening where more brands are willing to collaborate and cooperate in a bid to capture the imagination of more tourists worldwide.

Hilton gets an A-plus for piggybacking Adobe Analytics' annual student challenge, as it gains a fresh perspective on how to capture more business. It may not have counted on just how complex this particular segment can be though.