Articles tagged “cloud technology”

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How Advanced Tech is Helping Hotels Humanize the Guest Experience

How Advanced Tech is Helping Hotels Humanize the Guest Experience

Salesforce + Skift

The use of technology in hospitality must go beyond improving consumer-facing products and digital experiences. Its true potential will be realized when hotel staff are empowered with the right insights at the right time so that they can transform guest experiences.

7 days ago

Amazon Is Doubling Down on Travel, Just Not in the Way You Think

Amazon Is Doubling Down on Travel, Just Not in the Way You Think

Sean O'Neill, Skift

Turns out it's through its cloud-based services that Amazon is embedding itself in the travel and restaurants sectors. The company’s recent hiring hints at the scope of the opportunity.

2 months ago

Travel Tech Execs Take Shine Off Cloud Computing by Highlighting Hidden Perils

Travel Tech Execs Take Shine Off Cloud Computing by Highlighting Hidden Perils

Sean O'Neill, Skift

Executives from Expedia and other travel companies acknowledged at an Amadeus tech conference that cloud computing can lead to hidden waste. Mistakes include not monitoring costs and allowing internal strife to delay cross-department projects.

3 months ago

Technologies Every Hotelier Needs to Understand: Latest From Skift Research

Technologies Every Hotelier Needs to Understand: Latest From Skift Research

Rebecca Stone, Skift Research

The hotel industry needs to catch up with the times when it comes to technology, and we're not just talking about cloud offerings and software-as-a-service technologies. The smart hotelier of today is investing in next generation tech capabilities such as artificial intelligence, machine learning, voice capabilities, virtual reality, robotics, and more, but all with the guest experience in mind.

12 months ago

New Skift Research Report: Challenges for Hotels to Streamline Back-End Technologies

New Skift Research Report: Challenges for Hotels to Streamline Back-End Technologies

Rebecca Stone, Skift Research

The hotel tech stack of today should focus entirely on the customer journey and be arranged so that it provides guests a seamless experience. A hotel tech stack that is not integrated on the back-end will feel fragmented on the front-end.

12 months ago

Expedia Is Closing Gap With Booking on Cloud-Based And Search Engine Tech

Expedia Is Closing Gap With Booking on Cloud-Based And Search Engine Tech

Dan Peltier, Skift

For all of the hype over its shopping spree of acquisitions in recent years, Expedia didn't have much to show for it compared to rival Booking Holdings. That's starting to change, and Expedia feels it's ready for a cloud-based future.

1 year ago

3 Leading Hotel CIOs on the Secrets to Strategy and Innovation

3 Leading Hotel CIOs on the Secrets to Strategy and Innovation

Aexandra E. Petri, Skift

Innovation is a continual process, which makes the job of a CIO one that is constantly evolving to meet consumers' expectations. To do that successfully, today's CIO needs not just technical know-how but also strong business acumen and communication skills to help businesses realize their goals.

3 years ago

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Becoming a King of the Cloud: How Hoteliers Can Level the Playing Field Using Cloud Technology

Becoming a King of the Cloud: How Hoteliers Can Level the Playing Field Using Cloud Technology

SiteMinder + Skift

The cloud has fundamentally democratized best-of-breed technology. A small, independent hotel today can be using the same technology as the largest chains in the world, and have an equal opportunity to manage the increasing complexities of online distribution and direct bookings.

5 years ago