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Articles tagged “business class”

Airlines

United CEO Munoz’s Polaris Promise Never Matched Reality

A first-time business class flyer might love the dog-and-pony show United Airlines promised with its Polaris service. But your average frequent flyer prefers a more consistent experience, even if it's not as strong.

United CEO Munoz’s Polaris Promise Never Matched Reality

Airlines

Business Class Must-Haves That Airlines Neglect at Their Peril

As airlines double down on investment in business class, there are some experiential table stakes for customers paying the money to sit up front.

Business Class Must-Haves That Airlines Neglect at Their Peril

Airlines

United Airlines Struggles to Keep Its Polaris Promises

Did United Airlines promote its new Polaris cabin faster than was prudent? The answer is probably yes. But remember, in 2016, United was losing high-value customers to competitors. It likely wanted to make a splash by highlighting its future plans.

Airlines

British Airways Announces a $495 Million Investment in Premium Experience

British Airways has finally come around and started investing in its business class cabin. But it may be too late to catch up with Delta, United, and the Middle East carriers.

British Airways Announces a $495 Million Investment in Premium Experience

Airlines

Alaska Air Won’t Have Flatbeds But Will Reward Frequent Flyers With Free Upgrades

Alaska's frequent flyers should love this decision. No, they won't get flatbed business class seats to New York, but they'll keep plentiful free upgrades. For most road warriors, that's a big deal.

Alaska Air Won’t Have Flatbeds But Will Reward Frequent Flyers With Free Upgrades

Airlines

Why International First Class Is Slowly Disappearing From Airlines

There is still a market for international first class. It's just not big, and its generally on flights between financial centers. Qatar Airways is making the right decision in focusing on business class, rather than first.

Why International First Class Is Slowly Disappearing From Airlines

Airlines

Frugal Travelers Turn to Business Class Fares to Earn Elite Status

Business class fares are becoming so reasonable that it often makes sense to book the tickets for the mileage bonuses. In many cases, elite status can be earned with one single flight.

Frugal Travelers Turn to Business Class Fares to Earn Elite Status

Airlines

La Compagnie Blames Brexit for London Route Suspension

Brexit is a fig leaf that can be used to cover up pretty much anything. Would the carrier be halting the service if it had been a runaway success?

La Compagnie Blames Brexit for London Route Suspension

Airlines

Delta’s New Business Class Suites Put It Ahead of Its Competitors, Again

Many airlines spin new products as industry-leading. But this is the real deal. Delta's new suite looks about as good as business class can get.

Delta’s New Business Class Suites Put It Ahead of Its Competitors, Again

Airlines

How United Airlines Is Turning Value Flyers Into First-Class Customers

Can we now say that the radical evolution of loyalty and premium upgrade is nearly complete?

How United Airlines Is Turning Value Flyers Into First-Class Customers