Articles tagged “business class”

One Airplane Seat Manufacturer Promises ‘Germ-Free Travel’ Within a Few Years

One Airplane Seat Manufacturer Promises ‘Germ-Free Travel’ Within a Few Years

Angus Whitley, Bloomberg

The average airline seat is probably gross, filled with germs passengers don't even know are there. But while some passengers get sick, most handle air travel just fine. It begs the question: Is this technological advance necessary?

2 months ago

JetBlue’s Popular Mint Business Class Disrupted All of Its Rivals

JetBlue’s Popular Mint Business Class Disrupted All of Its Rivals

Brian Sumers, Skift

JetBlue's not the most profitable U.S. airline. It's not the most on-time. It doesn't have nearly the selection of destinations as its larger competitors. But the airline has succeeded in disrupting the industry with its innovative business class product.

4 months ago

Cathay Pacific Gets a Boost From Business Class Revival

Cathay Pacific Gets a Boost From Business Class Revival

Kyunghee Park, Bloomberg

A $161 million annual loss isn't anything to shout about, but at least Cathay Pacific CEO Rupert Hogg, who only joined the business 10 months ago, can claim things are trending in the right direction. The next challenge is proving that the airline can deal with the threat coming from mainland China.

4 months ago

United CEO Munoz’s Polaris Promise Never Matched Reality

United CEO Munoz’s Polaris Promise Never Matched Reality

Brian Sumers, Skift

A first-time business class flyer might love the dog-and-pony show United Airlines promised with its Polaris service. But your average frequent flyer prefers a more consistent experience, even if it's not as strong.

5 months ago

Qatar Airways Has a Problem With Some of Its Double Beds in Business Class

Qatar Airways Has a Problem With Some of Its Double Beds in Business Class

Mohammed Aly Sergie, Bloomberg

Qatar Airways CEO Akbar Al Baker, one of the world's most outspoken executives — in any industry, not just airlines — is known for demanding perfection from his suppliers. It's no surprise Qatar Airways is taking its time with these A350 business class seats.

6 months ago

Lufthansa to Offer Revamped Business Class With Seats 7 Feet Long

Lufthansa to Offer Revamped Business Class With Seats 7 Feet Long

Richard Weiss, Bloomberg

Lufthansa had nothing approaching an on-time arrival when it came to introducing lie-flat seats in 2013, and now it hopes to get a leg or two up on the competition. We'll leave it to the reviewers to give us the pros and cons once the new seats are airborne.

8 months ago

Business Class Must-Haves That Airlines Neglect at Their Peril

Business Class Must-Haves That Airlines Neglect at Their Peril

Colin Nagy, Skift

As airlines double down on investment in business class, there are some experiential table stakes for customers paying the money to sit up front.

8 months ago

United Airlines Struggles to Keep Its Polaris Promises

United Airlines Struggles to Keep Its Polaris Promises

Brian Sumers, Skift

Did United Airlines promote its new Polaris cabin faster than was prudent? The answer is probably yes. But remember, in 2016, United was losing high-value customers to competitors. It likely wanted to make a splash by highlighting its future plans.

9 months ago

British Airways Announces a $495 Million Investment in Premium Experience

British Airways Announces a $495 Million Investment in Premium Experience

Grant Martin, Skift

British Airways has finally come around and started investing in its business class cabin. But it may be too late to catch up with Delta, United, and the Middle East carriers.

1 year ago

Alaska Air Won’t Have Flatbeds But Will Reward Frequent Flyers With Free Upgrades

Alaska Air Won’t Have Flatbeds But Will Reward Frequent Flyers With Free Upgrades

Brian Sumers, Skift

Alaska's frequent flyers should love this decision. No, they won't get flatbed business class seats to New York, but they'll keep plentiful free upgrades. For most road warriors, that's a big deal.

1 year ago

Why International First Class Is Slowly Disappearing From Airlines

Why International First Class Is Slowly Disappearing From Airlines

Brian Sumers, Skift

There is still a market for international first class. It's just not big, and its generally on flights between financial centers. Qatar Airways is making the right decision in focusing on business class, rather than first.

1 year ago

American, United and Delta Finally Invest in Business Class. Which Is Best?

American, United and Delta Finally Invest in Business Class. Which Is Best?

Eric Rosen, Bloomberg

Airline passengers are tough critics, but even the most hardened road warrior should agree that the premium cabin experience is much improved from five years ago. Now airlines should turn their attention to coach, right?

2 years ago