Articles tagged “british airways”

Online Travel

British Airways Adds a Fee That Could Weaken Airline-Ticket Middlemen

Skift anticipated that British Airways and Iberia would copy Lufthansa's pioneering move to push middlemen further out of the distribution chain. But the move is still eyebrow-raising because it defies two years of predictions by the distribution systems that Lufthansa's effort would fizzle out.
Airlines

British Airways and the Problem of Fees, Frills and Perspective

Alex Cruz, the Chief Executive of British Airways, is in a tough spot. For years the airline has positioned itself as a premium brand and — whatever the company says — customers don't like it when you start charging for something you used to get for free. It's probably too early to say whether the changes to short-haul meal options have been a success and doing it on long-haul flights would be a totally different proposition.