Articles tagged “british airways”

British Airways Flights to Resume Although Ongoing Disruptions Expected

British Airways Flights to Resume Although Ongoing Disruptions Expected

Jill Lawless, Associated Press

Getting through an IT crisis isn't just about fixing servers and stitching an airline's systems back together but also should include an aggressive communications effort for passengers. Many British Airways flyers complained they weren't getting enough information from the airline.

15 hours ago

British Airways Cancels All Flights From London Saturday

British Airways Cancels All Flights From London Saturday

Associated Press

There have been a flurry of airline systems outages over the last couple of years. British Airways is the latest carrier dealing with the disruption.

2 days ago

British Airways Adds a Fee That Could Weaken Airline-Ticket Middlemen

British Airways Adds a Fee That Could Weaken Airline-Ticket Middlemen

Sean O'Neill, Skift

Skift anticipated that British Airways and Iberia would copy Lufthansa's pioneering move to push middlemen further out of the distribution chain. But the move is still eyebrow-raising because it defies two years of predictions by the distribution systems that Lufthansa's effort would fizzle out.

2 days ago

Alaska Airlines Now Lets New Parents Keep Elite Status for an Extra Year

Alaska Airlines Now Lets New Parents Keep Elite Status for an Extra Year

Brian Sumers, Skift

This makes perfect sense, and can't cost Alaska Airlines much in revenue. Why don't other U.S. carriers do the same thing?

3 weeks ago

IAG Has Record Profit This Quarter, Thanks Cost Cuts and Crowded Planes

IAG Has Record Profit This Quarter, Thanks Cost Cuts and Crowded Planes

Benjamin Katz, Bloomberg

IAG is just getting started with its efforts to radically cut costs in order to compete with low-cost carriers. Expect similar results in future quarters.

3 weeks ago

The Battle for the Future of Airlines Is Still Being Fought Over the Atlantic

The Battle for the Future of Airlines Is Still Being Fought Over the Atlantic

Patrick Whyte, Skift

For economic reasons, the transatlantic aviation market has been a hotbed of innovation since the first direct flight almost 100 years ago. Building on the foundations set before, the new disrupters believe we are on the verge of a huge change. Will it last?

1 month ago

British Airways and the Problem of Fees, Frills and Perspective

British Airways and the Problem of Fees, Frills and Perspective

Patrick Whyte, Skift

Alex Cruz, the Chief Executive of British Airways, is in a tough spot. For years the airline has positioned itself as a premium brand and — whatever the company says — customers don't like it when you start charging for something you used to get for free. It's probably too early to say whether the changes to short-haul meal options have been a success and doing it on long-haul flights would be a totally different proposition.

2 months ago

British Airways Announces a $495 Million Investment in Premium Experience

British Airways Announces a $495 Million Investment in Premium Experience

Grant Martin, Skift

British Airways has finally come around and started investing in its business class cabin. But it may be too late to catch up with Delta, United, and the Middle East carriers.

2 months ago

Investors Bet that Europe’s Major Airlines Have Found Route Around Turbulence

Investors Bet that Europe’s Major Airlines Have Found Route Around Turbulence

Chiara Remondini and Brian Lysaght , Bloomberg

In a change from the past five years, investors have been running up the stock valuations of Air France/KLM, IAG, and Lufthansa Group, which have done acceptable jobs of negotiating a year marred by terrorism, air traffic disruption, and the economic uncertainty surrounding Brexit.

2 months ago

5 Essential Questions About IAG’s New Transatlantic Low-Cost Airline

5 Essential Questions About IAG’s New Transatlantic Low-Cost Airline

Brian Sumers, Skift

Is Level a legitimate attempt by International Airlines Group to build a long-haul, low-cost carrier? Or is it a "fighting brand" designed to make Norwegian Air's expansion more challenging? Time will tell.

2 months ago

Lufthansa CEO Says Britain Risks Flight Chaos if Brexit Talks Miss Deadline

Lufthansa CEO Says Britain Risks Flight Chaos if Brexit Talks Miss Deadline

Birgit Jennen, Benjamin Katz and Richard Weiss, Bloomberg

As Britain and the European Union divorce, aviation treaties need to be redone. Lufthansa's CEO Carsten Spohr warns that a plan needs to be made within a year or else there will be flight disruptions in 2019.

2 months ago

British Airways Using Facial Recognition to Speed Boarding Process

British Airways Using Facial Recognition to Speed Boarding Process

Benjamin Katz, Bloomberg

Will face scanning technology finally enter the mainstream at major airports soon? British Airways seems to think so.

2 months ago