Articles tagged “booking”

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How the Digital Concierge Is Reshaping the Hotel Industry

How the Digital Concierge Is Reshaping the Hotel Industry

[24]7 + Skift

Hospitality brands who want travelers to book directly on hotel websites should work to optimize the customer experience from pre-booking to post-stay. Download this report on the rise of the digital concierge for free!

1 month ago

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How Faster Search and Automation Can Help Power Performance for Travel Brands

How Faster Search and Automation Can Help Power Performance for Travel Brands

Travelport + Skift

Artificial intelligence, machine learning, and more sophisticated API-connected platforms are powering better speed, relevance, and accuracy of search and automating services across all touchpoints of the traveler journey—allowing travel providers and resellers to connect with customers more efficiently.

1 month ago

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The Motivations of European Travelers from Generation Z to Baby Boomers

The Motivations of European Travelers from Generation Z to Baby Boomers

Expedia Media Solutions + Skift

How can marketers target European travelers? The first step is understanding their behavior patterns and preferences across generations.

2 months ago

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How AI and Machine Learning Can Help Fix Corporate Hotel Booking

How AI and Machine Learning Can Help Fix Corporate Hotel Booking

DEEM + Skift

Out-of-policy hotel bookings have long been a source of frustration for corporate travel managers and travel management companies. AI and machine learning technologies can help address the issue by presenting business travelers with hotel options that match their personal preferences.

2 months ago

Bizly Wants to Kill the Traditional Booking Process For Small Corporate Events

Bizly Wants to Kill the Traditional Booking Process For Small Corporate Events

Greg Oates, Skift

For online meeting space booking platforms like Bizly to be profitable, they have to offer both automated purchase capabilities and chat functionality with live venue staff to satisfy the demands of enterprise clients.

4 months ago

Artificial Intelligence Is Coming to Corporate Booking Tools

Artificial Intelligence Is Coming to Corporate Booking Tools

Sean O'Neill, Skift

Corporate-booking technology vendors Serko and Concur plan to add natural language bots to their tools. Other players are likely to follow.

5 months ago

TripAdvisor Granted Permission to Sell Cuba Flights, Hotels, Tours and More

TripAdvisor Granted Permission to Sell Cuba Flights, Hotels, Tours and More

Andrew Sheivachman, Skift

TripAdvisor selling travel to Cuba is just another step towards the mainstreaming of Cuba as a U.S. tourist destination, and represents a coup for TripAdvisor as it tries to ramp up its bookings business.

10 months ago

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5 Ways to Humanize the Travel Booking Experience

5 Ways to Humanize the Travel Booking Experience

Olapic + Skift

Humanize the travel booking experience and listen in on 5 strategic imperatives for brands looking to create more authentic, human-centric travel experiences. Register for the webinar today!

10 months ago

The Standard Launches a Same-Day Booking App for Independent Hotels

The Standard Launches a Same-Day Booking App for Independent Hotels

Deanna Ting, Skift

Even more exciting than the launch of this app is the transformative potential it could have for the participating independent hotels in terms of data sharing, loyalty program opportunities, messaging, mobile services, and so much more.

11 months ago

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Points Schemes Not Enough to Drive Hotel Loyalty

Points Schemes Not Enough to Drive Hotel Loyalty

Local Measure + Skift

It’s becoming increasingly apparent that points alone cannot drive brand loyalty. Loyalty is a result of deeper interaction with consumers — and brands who want to succeed will need to transform the way they understand and engage with visitors at their physical venues in the digital realm.

11 months ago

What Makes Millennial, Gen X, and Boomer Business Travelers Most Satisfied?

What Makes Millennial, Gen X, and Boomer Business Travelers Most Satisfied?

Andrew Sheivachman, Skift

It's no surprise that business travelers hate waiting in security lines more than any other aspect of the travel experience. But the importance of booking choice to millennials and booking flexibility for Gen Xers shows how consumer booking tools have shifted how workers think about business travel.

12 months ago

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How Hotels Can Drive Revenue by Rethinking the Hotel Package

How Hotels Can Drive Revenue by Rethinking the Hotel Package

Sojern + Skift

Turns out the packages a hotel offers at booking can be a deciding factor in consumers choosing a destination.

12 months ago

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