Articles tagged “AWS”

Travel brands are racing to adopt AI, but real progress comes from rebuilding foundations rather than layering tech onto legacy systems. Airlines that take an AI-first approach can operate proactively, personalize at scale, and deliver smoother experiences.

Travel brands are evolving far beyond selling seats and hotel rooms. The blueprint for diversified growth is not just about what’s offered but also how partnerships, technology, and organizational culture are strategically set up to experiment, scale, and implement.

If the AWS glitch showcased anything, it was how much of the travel industry depends on Amazon’s cloud business.

The age of AI has introduced a complicated and exciting duality of disruption and possibility in travel and hospitality. The traveler experience will become infinitely richer as travel and hospitality companies continue to mature, progress, and innovate in their digital capabilities.

All hotel companies will eventually need to be completely in the cloud to take full advantage of new tech like generative AI.

They say "it's about the journey, not the destination." But what may be true in life may not be true about how travelers want to book their trips online. TUI hopes to tap artificial intelligence to make travel search friendlier.

Today's podcast looks at the strength and weaknesses of Middle East's tourism sector, how travel companies are using artificial intelligence, and some fresh funding for travel startup Klook.

More travel companies are investing in the potential for an AI-powered overhaul of both customer sales and internal operations.

Today's podcast looks at Wi-Fi on American Airlines, changes to Hyatt's loyalty program, and a multiyear deal between Trip.com Group and AWS.

This is one of the more significant announcements AWS made during a big news-making conference this week in Las Vegas.