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Articles tagged “at your service”

Business Travel

Managing a Wolf Sanctuary Means Animals — Not Visitors — Are the Boss

Tourists are welcome to visit Wolf Haven International in Washington state, but the needs of the sanctuary's residents — which include two species of wolves, wolf-dogs, and coyotes — are always prioritized. The sanctuary's co-manager Pamela Maciel Cabañas is devoted to making sure that happens.

Managing a Wolf Sanctuary Means Animals — Not Visitors — Are the Boss

Business Travel

Meet the Man Who Keeps London’s Double-Decker Tour Buses Rolling

Rory Budge's fascination with all things mechanical began in his teenage years. He now helps keep everything ticking over at Big Bus Tours' London engineering depot.

Meet the Man Who Keeps London’s Double-Decker Tour Buses Rolling

Food and Drink

Park Hyatt’s Blade Runner: Knife Concierge Offers Cutting-Edge Service

It’s not enough for the waitstaff at The Argyle Steakhouse in San Diego to pick up on the personalities of their customers. The staff of this high-end Park Hyatt Aviara eatery also has to learn about the personalities of their steak knives.

Park Hyatt’s Blade Runner: Knife Concierge Offers Cutting-Edge Service

Hotels

The Savoy’s Carpenter Hammers Away to Make the Storied Hotel Instagrammable

As The Savoy's in-house carpenter, Sam Beer gets to "make things that people want to take pictures of." It's a big part of his job. Turns out, that's as fun for him as it is for the luxury hotel's guests.

The Savoy’s Carpenter Hammers Away to Make the Storied Hotel Instagrammable

Hotels

Material Matters at The St. Regis: Covering the Job of Hotel Upholsterer

Whether it's hanging on the walls or blanketing chairs and sofas, fabric plays a starring role at The St. Regis New York. That's why the hotel employs a full-time upholsterer, who is constantly canvassing the premises to keep material in tip-top shape.

Material Matters at The St. Regis: Covering the Job of Hotel Upholsterer

Airlines

Southwest Air’s Paint Guru Keeps 750 Airplanes Looking Sharp

Peeling paint is a fact of life at an airline. But most carriers try their best to keep aircraft looking sharp. They view an airplane's livery as free advertising. That's why jobs like Corey Culbertson's are so important.

Southwest Air’s Paint Guru Keeps 750 Airplanes Looking Sharp

Hotels

The Man Who Puts the Sparkle in the Baccarat Hotel

When your brand is all about high-quality, custom-crafted crystal, you'd better be sure that the message shines throughout any product extensions. To uphold and safeguard Baccarat's identity, enter the glass attendant.

The Man Who Puts the Sparkle in the Baccarat Hotel

Tourism

The Bird Man of Big Sur Helps This Resort’s Guests Connect With Nature

Antonio Balestreri's work depends on how well he can educate guests on the role of raptors in the environment, something which gives his presentations a serious edge.

The Bird Man of Big Sur Helps This Resort’s Guests Connect With Nature

Airlines

Meet American Airlines’ Turbulence Guru

Steve Abelman, the only meteorologist employed by American Airlines, is passionate about his craft.

Meet American Airlines’ Turbulence Guru

Hotels

How a Performance Artist Is Helping a D.C. Hotel Be a Hub of Culture

It's not unusual for hotels to talk about how they curate local culture into the experience. But a new hotel in Washington, D.C. is not just talking the talk, but walking the walk with this job.

How a Performance Artist Is Helping a D.C. Hotel Be a Hub of Culture