AI in Travel

Dublin's tourism chief predicts AI will unlock authentic value for tourists.

Rising competition in the hotel bookings landscape is pushing the industry towards the smarter use of technology. Hotels that leverage first-party data to drive AI strategies can win the race against OTAs for guest attention and loyalty.

Airbnb has been talking about introducing non-core services for an extended period. It's an educated bet that some will trickle out this year.

Experts compare the current AI-based tech revolution to the birth of the internet. With that level of magnitude comes plenty of issues.

It appears that the investments Amadeus has been making in ancillary businesses are starting to pay off.

Hyatt's annual 10-K provides a handful of notable details, including the final prices it paid for Mr & Mrs Smith and for Dream Hotels.

This week's podcast revolves around three Megatrends: AI's potential in the travel industry, extreme wellness in luxury travel, and the potential impact of weight-loss drugs.

The AI that powers the latest chatbot craze is still in the experimental phase, but not everyone knows that. This example brings into question whether companies should be more cautious about experimenting with unreliable tech.

If you work for an online travel agency and suggested it open brick-and-mortar stores to bring customers online, you would get very quizzical looks, at the least. Let's see if it works in Argentina and Brazil for Despegar/Decolar.

No, Brian Chesky isn't necessarily talking about launching flights on Airbnb when he refers to becoming a "cross-vertical company." Google Flights, relax.