AI in Travel

Artificial intelligence (AI) is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users discover, plan, and book travel.

Skift's own Ask Skift AI deep search tool gives readers extensive insight into the business of travel by training artificial intelligence on the complete archives of Skift, Skift Research, Airline Weekly, Skift Meetings, Daily Lodging Report, and Skift Live events.

Online Travel

Ixigo to Launch Own Hotel Platform. Plus: CEO on the Next 50 Million Indian Fliers.

India's aviation industry is set to witness the next wave of growth from smaller towns. This presents a valuable opportunity for travel companies to tap into this market and attract individuals currently opting for trains or buses to choose flights instead.

Peden Doma Bhutia | 2 years ago

Travel Technology

AI Travel Tools Are Getting Better: We Tested Two

Some generative AI tools for travel booking are getting more impressive, and some are not.

Justin Dawes | 2 years ago

Online Travel

Google Travel Is Not Named Among Alphabet's Key Priorities

Google's key priorities are artificial intelligence, retail, and YouTube. Travel is still an important vertical — it's just not a top focus.

Dennis Schaal | 2 years ago

Tourism

IDEAS: GuideGeek Launches AI-powered Travel Assistant on Instagram

GuideGeek, the AI travel assistant powered by Matador Network, has now launched on Instagram.

Adam Stacey | 2 years ago

Travel Technology

Skift Webinar: How Will Technology Shape the Next 5 Years of Travel and Hospitality?

In a recent webinar, Amazon Web Services (AWS) joined Skift to explore how cloud technology can unlock foundational innovation for travel and hospitality companies across their organizations.

AWS for Travel and Hospitality + Skift | 2 years ago

Trip.com Releases Upgraded Trip Planning AI Chatbot

Trip.com beat its biggest competitors in the West with the release of a generative AI chatbot early this year, and the company beat them again with its first major chatbot upgrade.

Justin Dawes | 2 years ago

Travel Technology

Mondee Adds Mobile App and AI Chatbot for Travel Booking

A mobile app, online shopping cart, and easier group travel booking are highlights in a world of outdated tech for travel agents.

Justin Dawes | 2 years ago

Online Travel

Tripadvisor Tests AI-Based Experiences and Dining Planner

Tripadvisor's generative AI entry is playing to its strengths — tours and activities, and restaurant reservations. Hotels? Maybe they'll get added later.

Dennis Schaal | 2 years ago

Travel Technology

TUI Group’s AI Chatbot Is First of Several Pilots

TUI Group is one of the first companies to test how it can use a generative AI chatbot to help consumers search through its own portfolio of products.

Justin Dawes | 2 years ago

Online Travel

Expedia Plans AI Tweaks, Officially Launches 'One Key' Loyalty Program in U.S.

As earning and burning points on vacation rentals become the norm, maybe even Airbnb will launch a loyalty program one day.

Dennis Schaal | 2 years ago