Articles tagged “ancillary revenue”

AirAsia Looks to Be an Unlikely Online Travel Agency Competitor

AirAsia Looks to Be an Unlikely Online Travel Agency Competitor

Raini Hamdi, Skift

Tony Fernandes' vision for AirAsia's digital platforms is taking shape. He wants his airline to be your true travel companion. Watch out OTAs.

3 weeks ago

How Smart Are Airlines With Upselling?

How Smart Are Airlines With Upselling?

Brian Sumers, Skift

We're often told that travel brands will soon know what we want to buy before we do. But few airlines are anywhere near that level.

1 month ago

Frontier Lowers Its Change Fees as Competition Heats Up

Frontier Lowers Its Change Fees as Competition Heats Up

Brian Sumers, Skift

This is how competition should work. American, Delta, and United have been poaching customers from discount airlines with their no-frills basic economy fares. Frontier doesn't like that, so it has come up with a new passenger-friendly policy to try to sway potential passengers.

6 months ago

Delta Is Latest Airline to Join the $30 Bag Fee Club

Delta Is Latest Airline to Join the $30 Bag Fee Club

Mary Schlangenstein , Bloomberg

It was only a matter of time before this happened, and no one will be surprised to see American Airlines follow suit.

6 months ago

JetBlue CEO’s Rationale on Higher Bag Fees: ‘We Hate Increasing Fares’

JetBlue CEO’s Rationale on Higher Bag Fees: ‘We Hate Increasing Fares’

Brian Sumers, Skift

JetBlue took criticism for moving to raise bag fees first. But the airline's CEO, Robin Hayes, made clear that customers who plan in advance will keep getting to pay the old rate.

6 months ago

Why Airlines Should Be More Creative as They Weigh Fee Increases

Why Airlines Should Be More Creative as They Weigh Fee Increases

Brian Sumers, Skift

Airlines need to increase revenue. We get that. But can't they be smarter about how they assess fees?

7 months ago

United Is First U.S. Major Carrier to Match JetBlue’s Bag Fee Increase

United Is First U.S. Major Carrier to Match JetBlue’s Bag Fee Increase

Brian Sumers, Skift

Airline executives often say they don't know why consumers hate their industry so much. Bag fees are among the reasons.

7 months ago

Will Booze Ever Be Banned on U.S. Airline Flights?

Will Booze Ever Be Banned on U.S. Airline Flights?

Micheline Maynard, Skift

Despite some well-publicized incidents involving drunk passengers, U.S. airlines aren’t about to fly dry. The revenue is just too big. But flight attendants say drunk passengers are the top source of harassment and want airline staff to keep them off planes.

9 months ago

Airline Fares Drop but Airlines Make Up for It With Bag Fees, Report Finds

Airline Fares Drop but Airlines Make Up for It With Bag Fees, Report Finds

Joan Lowy, Associated Press

We don't begrudge airlines for bag fees. They're not a public utility. They have shareholders, and their mission is to make profits. Bag fees help them do that.

1 year ago

Are Hotel-Fee Initiatives Inspired by What the Airlines Have Accomplished?

Are Hotel-Fee Initiatives Inspired by What the Airlines Have Accomplished?

Deanna Ting, Skift

In some ways, perhaps … but one big difference between hotels and airlines is that hotels want their consumers to actually like (maybe even love) them. While with airlines, that might be a different story as some recent events would demonstrate (we're looking at you, United).

2 years ago

A Small Victory in One Passenger’s Fight Against Airline Baggage Fees

A Small Victory in One Passenger’s Fight Against Airline Baggage Fees

Associated Press

Consumers haven't had many victories recently with airlines. This is a minor, procedural victory. But, hey, at least it's progress. Maybe it will lead to a good result for passengers who check luggage.

2 years ago

Allegiant Air May Revert to Its Roots and Sell More Vacation Packages

Allegiant Air May Revert to Its Roots and Sell More Vacation Packages

Brian Sumers, Skift

Allegiant has been busy with other matters in recent years, but the airline should once again focus on selling vacation packages. The margins on hotel rooms, rental cars and attraction tickets are usually much higher than margins on airfares.

2 years ago