Articles tagged “ancillaries”

Hotels

Hyatt Now Discloses Resort Fee Up-Front, but Hotel ‘Junk Fee’ Issues Remain

Marriott said in May it would include resort fees in the first prices travelers see on its site and app. Hyatt and MGM Resorts have also made a change. Which hotel group will be next?

Hyatt Now Discloses Resort Fee Up-Front, but Hotel ‘Junk Fee’ Issues Remain

Travel Technology

Sabre Buys Startup That Helps Luxury Hotels Sell Gift Cards

The startup Techsembly performs a neat trick in letting luxury hotel brands like The Peninsula sell gift cards to boost upsells without creating a downmarket vibe. No wonder it caught Sabre's eye.

Sabre Buys Startup That Helps Luxury Hotels Sell Gift Cards
Free Read

Travel Technology

Skift Webinar: How Ancillaries Drive Revenue and Customer Experience

Travelers today seek both flexibility and assurance in the face of uncertainty. With loyalty and revenue on the line, how can companies manage this unique inflection point in travel’s return? Watch this webinar to find out.

Skift Webinar: How Ancillaries Drive Revenue and Customer Experience

Hotels

Startups Are Turning Hotels and Rentals Into Shops for Retail Goods

Weirdly, airlines are the upselling masters. But spacious hotels and short-term rentals have much more to cross-sell to travelers than any flying tin cans have. Calling all consumer brands and local artisans: Here's the new "product placement."

Startups Are Turning Hotels and Rentals Into Shops for Retail Goods

Travel Technology

Trip.com Bolsters Flight Search Engine to Boost European Bookings

Western companies such as Hopper and Amadeus are lining up to sell enterprise tech solutions to Trip.com Group. That's because the Chinese travel powerhouse is in a shopping mood. It sees back-end technology as critical for making further market share gains in Europe.

Trip.com Bolsters Flight Search Engine to Boost European Bookings

Airlines

These 4 Airlines Made More From Upsells Than Ticket Sales in 2020

In an industry record, four budget airlines generated more revenue from ancillaries than they did from ticket sales in 2020. More importantly, ancillary revenue grew across all of the largest airlines last year despite the crisis.

These 4 Airlines Made More From Upsells Than Ticket Sales in 2020

Online Travel

Amadeus Will Deploy Hopper’s Upsell Products to Airlines and Agencies

Amadeus will distribute Hopper's upsells, such as trip cancellation protection, for consumers to add when buying from airlines and agencies. Seems like B2B2B2C is the new business-to-consumer (B2C).

Amadeus Will Deploy Hopper’s Upsell Products to Airlines and Agencies

Airlines

Singapore Airlines Doubles Down on the E-Commerce Trend by Carriers

The superapp is where it's at in Asia, so it's not a surprise to see Singapore's flag carrier broaden its e-commerce playbook. Yet looking worldwide, it's remarkable how many airlines are now going direct-to-consumer in selling non-flight products and services.

Singapore Airlines Doubles Down on the E-Commerce Trend by Carriers

Online Travel

Travel Insurance Gets More Innovative With This Startup Merger

New tech is enabling travel brands to upsell consumers with more targeted trip insurance policies. Think rain cancellation policies for camping or ski trips.

Travel Insurance Gets More Innovative With This Startup Merger

Airlines

The Startup Turbocharging the Airline Upsell Game at Online Travel Agencies

Startups come and startups go. But it's worth looking at Gordian Software regardless. Big-name airlines have taken a sudden interest in the tech vendor, and their interest highlights a broader opportunity for them in upselling ticketed flyers.

The Startup Turbocharging the Airline Upsell Game at Online Travel Agencies