Articles tagged “ancillaries”

Allegiant Air Execs Angrily Defend Airline’s Hotel Strategy

Allegiant Air Execs Angrily Defend Airline’s Hotel Strategy

Brian Sumers, Skift

Allegiant CEO Maury Gallagher has always done things his way. By doing so, he has built one of the most profitable airlines in the world. But is it a good idea to get into the hotel business?

1 month ago

Hotelbeds to Buy HolidayTaxis to Expand Transport Offering

Hotelbeds to Buy HolidayTaxis to Expand Transport Offering

Patrick Whyte, Skift

While clearly not a game-changer in the same way Tourico Holidays or GTA was, the deal does expand Hotelbeds’ ancillary portfolio, giving it greater reach in what is a growing market.

6 months ago

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New Skift Insights Deck: The Anatomy of the Upsell — Making the Most of Travel Transaction Moments

New Skift Insights Deck: The Anatomy of the Upsell — Making the Most of Travel Transaction Moments

Rokt + Skift

E-Commerce is a critical driver of travel industry business success. But despite all the time spent optimizing for online sales, companies aren’t paying nearly enough attention to a critical piece of the puzzle: their booking confirmation page. Our new insights deck examines how travel brands can make better use of this under-utilized e-commerce asset.

7 months ago

American Airlines Copies U.S. Rivals by Hiking Checked Baggage Fees

American Airlines Copies U.S. Rivals by Hiking Checked Baggage Fees

Mary Schlangenstein, Bloomberg

JetBlue started this round of bag fee hikes and United and Delta followed. American took a tiny bit longer, but bowed to the inevitable.

8 months ago

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Skift Trend Report: Creating the Hotel of the Future With Ancillaries

Skift Trend Report: Creating the Hotel of the Future With Ancillaries

iSeatz + Skift

Our newest report takes a look at the rapidly evolving world of hotel ancillaries. These “add-on” purchases are already a key tool for hotels to maximize revenue. But now, they are taking on much greater importance as hotels look to deepen relationships with guests and play a greater role in the entire customer journey.

8 months ago

Nor1 Buys Stay Delightful as More Hotels Upsell Guests on Text Chat

Nor1 Buys Stay Delightful as More Hotels Upsell Guests on Text Chat

Sean O'Neill, Skift

It's old news that many hotels are enabling guests to text requests to the front desk. But it's still early days for them to piece together the tech systems in a way that will let them successfully upsell guests on additional services via chat.

1 year ago

Air Travel Is Still Inaccessible to Many in Africa Despite Rising Demand

Air Travel Is Still Inaccessible to Many in Africa Despite Rising Demand

Andrew Sheivachman, Skift

Demand for air travel in Africa is on the rise. The introduction of the pan-African passport in 2018 could help connect the continent and ease travel concerns, but only if airlines begin offering more route options to consumers.

2 years ago

Airlines Align Around Fewer Free Checked Bags for Customers

Airlines Align Around Fewer Free Checked Bags for Customers

Grant Martin, Skift

Domestic first class customers just lost a free checked bag on American Airlines in the latest lap in the race to the bottom.

3 years ago