Articles tagged “ancillaries”

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Travel Technology

Skift Webinar: How Ancillaries Drive Revenue and Customer Experience

Travelers today seek both flexibility and assurance in the face of uncertainty. With loyalty and revenue on the line, how can companies manage this unique inflection point in travel’s return? Watch this webinar to find out.

Allianz Partners + Skift | 6 months ago

Skift Webinar: How Ancillaries Drive Revenue and Customer Experience

Hotels

Startups Are Turning Hotels and Rentals Into Shops for Retail Goods

Weirdly, airlines are the upselling masters. But spacious hotels and short-term rentals have much more to cross-sell to travelers than any flying tin cans have. Calling all consumer brands and local artisans: Here's the new "product placement."

Sean O'Neill | 11 months ago

Startups Are Turning Hotels and Rentals Into Shops for Retail Goods

Travel Technology

Trip.com Bolsters Flight Search Engine to Boost European Bookings

Western companies such as Hopper and Amadeus are lining up to sell enterprise tech solutions to Trip.com Group. That's because the Chinese travel powerhouse is in a shopping mood. It sees back-end technology as critical for making further market share gains in Europe.

Sean O'Neill | 1 year ago

Trip.com Bolsters Flight Search Engine to Boost European Bookings

Airlines

These 4 Airlines Made More From Upsells Than Ticket Sales in 2020

In an industry record, four budget airlines generated more revenue from ancillaries than they did from ticket sales in 2020. More importantly, ancillary revenue grew across all of the largest airlines last year despite the crisis.

Sean O'Neill, Skift | 2 years ago

These 4 Airlines Made More From Upsells Than Ticket Sales in 2020

Online Travel

Amadeus Will Deploy Hopper’s Upsell Products to Airlines and Agencies

Amadeus will distribute Hopper's upsells, such as trip cancellation protection, for consumers to add when buying from airlines and agencies. Seems like B2B2B2C is the new business-to-consumer (B2C).

Sean O'Neill, Skift | 2 years ago

Amadeus Will Deploy Hopper’s Upsell Products to Airlines and Agencies

Airlines

Singapore Airlines Doubles Down on the E-Commerce Trend by Carriers

The superapp is where it's at in Asia, so it's not a surprise to see Singapore's flag carrier broaden its e-commerce playbook. Yet looking worldwide, it's remarkable how many airlines are now going direct-to-consumer in selling non-flight products and services.

Sean O'Neill, Skift | 2 years ago

Singapore Airlines Doubles Down on the E-Commerce Trend by Carriers

Online Travel

Travel Insurance Gets More Innovative With This Startup Merger

New tech is enabling travel brands to upsell consumers with more targeted trip insurance policies. Think rain cancellation policies for camping or ski trips.

Sean O'Neill, Skift | 2 years ago

Travel Insurance Gets More Innovative With This Startup Merger

Airlines

The Startup Turbocharging the Airline Upsell Game at Online Travel Agencies

Startups come and startups go. But it's worth looking at Gordian Software regardless. Big-name airlines have taken a sudden interest in the tech vendor, and their interest highlights a broader opportunity for them in upselling ticketed flyers.

Sean O'Neill, Skift | 2 years ago

The Startup Turbocharging the Airline Upsell Game at Online Travel Agencies

Online Travel

Priceline Buys Travel Startup Flyiin for Its Airfare Sales Tech

Airlines have been shaking up how they sell and distribute their airfares and ancillaries. Priceline is one of a few brands striving to keep pace through acquisitions or research and development.

Sean O'Neill, Skift | 2 years ago

Priceline Buys Travel Startup Flyiin for Its Airfare Sales Tech
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Hotels

New Insights Deck — The State of Loyalty: 2019 Hotel Ancillary Report

Ancillary products are becoming increasingly important to hotels’ marketing, branding, customer loyalty, and revenue goals. This new insights deck from iSeatz offers a detailed audit examining how today’s leading hotels brands are using ancillaries in 2019, helping sector executives make smarter decisions about how to use such products in the future.

iSeatz + Skift | 3 years ago

New Insights Deck — The State of Loyalty: 2019 Hotel Ancillary Report