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Articles tagged “american express global business travel”

Business Travel

Will This Be the Year Corp Travel Agencies Finally Follow Customers Into Chat?

Messaging and collaboration tools help businesses run smoothly in these pandemic times, but not all travel agencies have their finger on the pulse.

Matthew Parsons, Skift | 3 years ago

Will This Be the Year Corp Travel Agencies Finally Follow Customers Into Chat?

Business Travel

The Hidden Costs of Airlines Selling Direct

The surcharges may be disappearing, but the pressure will be on travel agencies to keep up with the airlines, and passengers may ultimately be left picking up the tab.

Matthew Parsons, Skift | 3 years ago

The Hidden Costs of Airlines Selling Direct

Business Travel

UK Corp Travel Agencies Try to Make Sense of Post-Brexit Business

Whatever the final deal looks like, traveling to Europe won’t be the same as before for UK businesses.

Matthew Parsons, Skift | 3 years ago

UK Corp Travel Agencies Try to Make Sense of Post-Brexit Business

Business Travel

Biz Travel Booker Lola Fills Void by Following Rivals With New Expense Tool Breakout

Merging travel and expense will appeal to those corporations wanting to save money by streamlining operations, but with so many platforms now moving into budgeting tech, how will it stand out?

Matthew Parsons, Skift | 4 years ago

Biz Travel Booker Lola Fills Void by Following Rivals With New Expense Tool Breakout

Business Travel

BCD Travel Contracts Further as Zoom Continues to Rattle Travel Agencies

Video conferencing looks like it will take a bigger chunk than expected out of revenue next year, with a fifth of employees bearing the brunt.

Matthew Parsons, Skift | 4 years ago

BCD Travel Contracts Further as Zoom Continues to Rattle Travel Agencies

Business Travel

Amex GBT Pushes Ahead Into Automated Bookings With a Chatbot Acquisition

This deal makes sense. With fewer consultants on the horizon, use some tried-and-tested artificial intelligence to take the strain and help employees book their own tickets.

Matthew Parsons, Skift | 4 years ago

Amex GBT Pushes Ahead Into Automated Bookings With a Chatbot Acquisition

Business Travel

Big Names In Travel Back CommonPass, New Digital Health Passport to Restart Travel

Several big names are linked to this pilot, not the least of which are the U.S. Customs and Border Protection and The Rockefeller Foundation, and to other schemes afoot. But are they the answer to restarting travel, and can they convince governments that Covid-19 testing, not quarantines, is the best way to reopen borders?

Matthew Parsons, Skift | 4 years ago

Big Names In Travel Back CommonPass, New Digital Health Passport to Restart Travel

Business Travel

TripActions Expands Into Expense Management With Eye on Rivals Like Concur

What do you do when your customers stop traveling? Diversify into procurement and expense management, of course.

Matthew Parsons, Skift | 4 years ago

TripActions Expands Into Expense Management With Eye on Rivals Like Concur

Business Travel

Why UK Corp Travel Agencies May Lose Business to U.S. Rivals

A snapshot of two UK independent agencies highlights the wider sector's struggles, but the fight is far from over.

Matthew Parsons, Skift | 4 years ago

Why UK Corp Travel Agencies May Lose Business to U.S. Rivals

Business Travel

Are Amex GBT’s UK Layoffs the Start of Much Larger Cuts Across Corp Travel Agencies?

These eventual cuts will be as good an indicator as any of the pandemic's impact on corporate travel volumes for 2021. Other agencies, in other regions with less strict employment legislation, may not be that far behind.

Matthew Parsons, Skift | 4 years ago

Are Amex GBT’s UK Layoffs the Start of Much Larger Cuts Across Corp Travel Agencies?