Articles tagged “american express global business travel”

BCD Travel Contracts Further as Zoom Continues to Rattle Travel Agencies

BCD Travel Contracts Further as Zoom Continues to Rattle Travel Agencies

Matthew Parsons, Skift

Video conferencing looks like it will take a bigger chunk than expected out of revenue next year, with a fifth of employees bearing the brunt.

2 days ago

Amex GBT Pushes Ahead Into Automated Bookings With a Chatbot Acquisition

Amex GBT Pushes Ahead Into Automated Bookings With a Chatbot Acquisition

Matthew Parsons, Skift

This deal makes sense. With fewer consultants on the horizon, use some tried-and-tested artificial intelligence to take the strain and help employees book their own tickets.

2 weeks ago

Big Names In Travel Back CommonPass, New Digital Health Passport to Restart Travel

Big Names In Travel Back CommonPass, New Digital Health Passport to Restart Travel

Matthew Parsons, Skift

Several big names are linked to this pilot, not the least of which are the U.S. Customs and Border Protection and The Rockefeller Foundation, and to other schemes afoot. But are they the answer to restarting travel, and can they convince governments that Covid-19 testing, not quarantines, is the best way to reopen borders?

2 weeks ago

TripActions Expands Into Expense Management With Eye on Rivals Like Concur

TripActions Expands Into Expense Management With Eye on Rivals Like Concur

Matthew Parsons, Skift

What do you do when your customers stop traveling? Diversify into procurement and expense management, of course.

3 weeks ago

Why UK Corp Travel Agencies May Lose Business to U.S. Rivals

Why UK Corp Travel Agencies May Lose Business to U.S. Rivals

Matthew Parsons, Skift

A snapshot of two UK independent agencies highlights the wider sector's struggles, but the fight is far from over.

1 month ago

Are Amex GBT’s UK Layoffs the Start of Much Larger Cuts Across Corp Travel Agencies?

Are Amex GBT’s UK Layoffs the Start of Much Larger Cuts Across Corp Travel Agencies?

Matthew Parsons, Skift

These eventual cuts will be as good an indicator as any of the pandemic's impact on corporate travel volumes for 2021. Other agencies, in other regions with less strict employment legislation, may not be that far behind.

1 month ago

What Will Global Travel Manager CWT Do With $250 Million in New Capital? Get Smaller, For One

What Will Global Travel Manager CWT Do With $250 Million in New Capital? Get Smaller, For One

Matthew Parsons, Skift

From the outside, it seems the travel management company has gone into survival mode. Post-Covid, it will look a lot leaner, and more attractive to potential buyers.

2 months ago

Airlines Dropping Change Fees May Prompt Corporate Travel Agencies to Reevaluate Myriad Fees Too

Airlines Dropping Change Fees May Prompt Corporate Travel Agencies to Reevaluate Myriad Fees Too

Matthew Parsons, Skift

There could be a trickle-down effect from the elimination of fees to corporate travel management, but it’s unlikely business passengers were front of mind when the airlines made the call.

2 months ago

The Fresh Prince of Corporate Travel

The Fresh Prince of Corporate Travel

Matthew Parsons, Skift

What prompted actor Will Smith to invest in travel tech startup TravelBank? And what can other companies learn from the way the company has handled the pandemic so far?

2 months ago

Corporate Travel Agencies Still Busy Helping Repatriate People — And Even Pets

Corporate Travel Agencies Still Busy Helping Repatriate People — And Even Pets

Matthew Parsons, Skift

Evacuations are difficult at the best of times. Now corporate travel agencies are battling border closures, offline bookings, canceled flights and quarantines.

2 months ago

Tesla and Microsoft Are Looking For Corporate Travel Agencies to Adopt Customized Business Models

Tesla and Microsoft Are Looking For Corporate Travel Agencies to Adopt Customized Business Models

Matthew Parsons, Skift

There's a lot of rhetoric about the need to find business models that work for everyone, as the viewpoints of Tesla and Microsoft demonstrate, but there has been little action so far.

2 months ago

Travel Managers Are Resetting Their Moral Compass on Liability Risk

Travel Managers Are Resetting Their Moral Compass on Liability Risk

Matthew Parsons, Skift

There’s a clear dilemma about sending staff back out on the road, and who should have the final say, in this summer of second waves.

3 months ago