The Digital Battle to Improve Traveler Experience — Skift Corporate Travel Innovation Report
Skift Take
Big corporate travel players are finding solutions to improve the experience for their travelers. American Express Global Business Travel’s acquisition of booking tech company KDS last year shows one way forward.
The Skift Corporate Travel Innovation Report is our weekly newsletter focused on the future of corporate travel, the big fault lines of disruption for travel managers and buyers, the innovations emerging from the sector, and the changing business traveler habits that are upending how corporate travel is packaged, bought, and sold.
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The Future of Corporate + Business Travel
As we're wrapping up our month-plus Corporate Travel Disruptors Series here at Skift, one of the most prevalent themes among corporate travel's biggest companies is the daily challenge presented by both technology and world events.
Doug Anderson, CEO of American Express Global Business Travel, told us this week that shifts in technology aren't the only challenges facing the corporate travel industry.
"The disruptors are called disruptors because they create challenges, they create the need to change and innovate," said Anderson. "I think we’re in a good position i
