American Airlines News

Bag fees are surely a big reason for these complaints. Do U.S. airlines still need more proof travelers aren't satisfied with the overall baggage situation?

Despite the competitive airline posturing, long haul flights out of LaGuardia could be good for most.

Travel brands that have separate Twitter accounts to handle customer inquiries should take a step back and reassess their strategy to determine whether it's the most effective use of their resources.

Now we just need airlines to bring back warm food to the economy cabin.

It was all with the best of intentions.

The program is advantageous to travelers and to national security, but this “blue seal” CBP approval could make certain routes and hubs more popular than others. No doubt, both airlines and airports take note of this.

The way United's Rainey talks about unbundling and rebundling products for maximum revenue it seems like an exercise in razzmatazz rather than giving customers something of enhanced value.

If Indie be the mix of love, play on.

Well, at least the parties are talking and sitting around a table but things will probably get a ton more strained before this whole thing is over.