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Articles tagged “airports”

Announcements

United Flight Attendants’ Contract Could Help the Airline Advance — Skift Business Traveler

The new flight attendants' contract at United, coupled with other steps CEO Oscar Munoz is taking, could finally enable United to make up some serious ground against its competitors.

United Flight Attendants’ Contract Could Help the Airline Advance — Skift Business Traveler

Announcements

Chicago O’Hare Airport Gets a Badly Needed Upgrade — Skift Business Traveler

The planning for the expansion of the international terminal at Chicago O'Hare isn't slated to be completed before 2017 but at least change is under way.

Free Read

Airlines

Reinventing the Modern Airport Experience

With lengthy queues, redundant processes, and a lack of personalization, it's no surprise customers have no love for modern airports. It's time for airports to reexamine their approach to customer experience and start creating the airport of the future.

Reinventing the Modern Airport Experience
Free Read

Airlines

The Customer-First Approach to Creating the Airport of the Future

Airports are starting to pay closer attention to customer experience, designing intelligent environments that are more connected, immersive and multi-sensory than ever before.

The Customer-First Approach to Creating the Airport of the Future

Airlines

10 Air Travel Advances That Will Make Flying Better in 2016

Looking back on a year’s worth of news in aviation paints a picture of an industry that is eager to innovate for the future. Now that airlines are more profitable, they can afford to be more ambitious with their passenger experience improvement programs. Let’s hope the industry continues rising, and moving closer to a better future of flight in 2016 and beyond.

10 Air Travel Advances That Will Make Flying Better in 2016

Airlines

Consolidation in Seamless Travel World as SITA Buys Bag Drop Tech

Baggage drop systems complement today's self-serve travel process. Passengers increasingly using early check-in via the airline app, or avoiding the queue at the check-in desk. But having your electronic boarding pass ready on your smartphone when you get to the terminal loses its convenience if you have to wait in line for the check-in desk, just to drop off your bag.

Consolidation in Seamless Travel World as SITA Buys Bag Drop Tech

Airlines

TSA Ends Precheck Free Rides With Shut Down of Managed Inclusion Program

The days of confused passengers in the Precheck line are finally coming to a close.

Airlines

Technology Giving Growing Asian Airports an Edge Over Older Rivals

Technology promises to improve the passenger experience around the world, with projects ongoing in every region, but dramatic growth in Asia makes it the perfect testing ground for cutting-edge programs.

Technology Giving Growing Asian Airports an Edge Over Older Rivals

Airlines

Airlines Look to Beacons to Improve Their Internet of Things Infrastructure

As the use of beacons to connect with customers becomes commonplace in other areas of life, such as retail, aviation will have an easier time making passengers comfortable with these exchanges. The trick is data exchange with airports, and between airlines. The commercial and strategic value of the Big Data airlines gather about us at various stages of the journey makes them loathe to share too much.

Airlines Look to Beacons to Improve Their Internet of Things Infrastructure

Airlines

What It Will Take to Get Airport Curb-Side to Gate in 10 Minutes

With the advanced biometric and baggage scanning technologies available, someone should look into fully automating the security screening process. It could prove more reliable than some of today’s people-based systems. We’re thinking of you, TSA.

What It Will Take to Get Airport Curb-Side to Gate in 10 Minutes