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Airline Innovation Coverage

Airlines

Complications of Getting Catering to the Plane — Airline Innovation Report

Are you upset some airlines charge $3 for a soda? There's a reason prices are higher than at a convenience store. It's not easy or cheap to get provisions onto an aircraft.

Complications of Getting Catering to the Plane — Airline Innovation Report

Airlines

Airline Food Conundrum – Paid Meals Winning Out Over Freebies

Airline food isn't always tasty, but passengers probably shouldn't compare it to what they find in a restaurant. Delivering food to an aircraft is a logistical challenge, and it's amazing the system works as well as it does.

Airline Food Conundrum – Paid Meals Winning Out Over Freebies

Airlines

Why In-Flight Entertainment Screens May Persist and 5 Other Aviation Trends This Week

This week in aviation, we focused on tech in the cabin. In-flight entertainment systems somehow persist in the age of personal tablets. Meanwhile, United finally commits to speeding up Wi-Fi.

Why In-Flight Entertainment Screens May Persist and 5 Other Aviation Trends This Week

Airlines

United Is Making Tech Changes to Boost Wi-Fi Speeds on Many Planes

Road warriors have long suspected a systematic Wi-Fi problem on many United planes, but the airline has said little about it. Now, we know more about this issue. The good news? It will be fixed soon, according to United.

United Is Making Tech Changes to Boost Wi-Fi Speeds on Many Planes

Airlines

Do Seatback Screens on Planes Have a Future? — Airline Innovation Report

Seatback entertainment screens are so 2002. Airlines should remove them and focus on what their highest-value travelers actually want — fast, reliable Wi-Fi. Passengers who care about quality entertainment can load up their own devices with stuff they actually want to watch. Or they can stream from a server on the plane.

Do Seatback Screens on Planes Have a Future? — Airline Innovation Report

Airlines

J.D. Power Finds U.S. Frequent Flyers Prefer JetBlue’s Loyalty Program

JetBlue has one of the least generous frequent flyer programs in the United States. But it's easy to understand, and travelers seem to appreciate that. Many just prefer belonging to a program that makes it simple to redeem for free tickets.

J.D. Power Finds U.S. Frequent Flyers Prefer JetBlue’s Loyalty Program

Airlines

Interview: Why In-Flight Entertainment Screens May Persist on Long-Haul Routes

Airline in-flight entertainment systems never age well. They're expensive, and they're often heavy, so airlines burn more fuel having them on board. Why do they persist? Passengers — even those who bring their own devices — tend to like them. But can airlines keep installing these systems forever?

Interview: Why In-Flight Entertainment Screens May Persist on Long-Haul Routes

Airlines

Surf Air Positions Itself for the Post-Brexit Commuter

The rise of the so-called Brexpat, those who will commute from London to jobs in European financial hubs, is a prime opportunity for Surf Air as it expands in Europe.

Surf Air Positions Itself for the Post-Brexit Commuter

Airlines

Will Travelers Buy Singapore Air’s New Suites? — Airline Innovation Report

Singapore Airlines has created one of the world's most luxurious airline products. But is that enough to make the six-seat cabin profitable? Perhaps on a few routes. But we're skeptical about others.

Will Travelers Buy Singapore Air’s New Suites? — Airline Innovation Report

Airlines

Air France-KLM Move to a Spend-Based Loyalty Program In 2018

Those who book expensive airfares have much to look forward to with Flying Blue. Budget travelers, not so much.

Air France-KLM Move to a Spend-Based Loyalty Program In 2018