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Airlines
In the perpetual tug of war between airlines and online middlemen, a bit of turnabout is fair play.
Sean O'Neill | 4 months ago
After years of hype, Air France-KLM finally plans to take stronger measures to prompt corporate travel agencies to adopt next-generation methods of processing bookings. Yet its serial delays underscore how hard it is to make industry changes.
Sean O'Neill | 12 months ago
Travel Technology
The future of selling flights won't look exactly like this. But Ricardo Pilon's ideas are helpfully provocative and may help the industry innovate.
Airline distribution's fate may lie somewhere between the skeptical view of Tom Klein, the former CEO of Sabre, and the optimistic view of Alice Ferrari, the CEO of Kyte.
Sean O'Neill | 1 year ago
For years, a handful of large airline groups outside of the U.S. have slapped surcharges on airfare sold via legacy technology. Hawaiian is the first U.S.-based airline to add distribution surcharges.
All airlines need to strike a balance between direct and third-party sales online. The PROS acquisition of fast-growing tech vendor EveryMundo highlights the opportunity to change the mix.
The story of why Tye Radcliffe, who had been the top distribution executive at United, recently took a role at Accelya suggests a broader tale about a shift in tech dynamism between airlines and vendors.
Sean O'Neill | 2 years ago
A significant ancillary play from the Canadian online travel agency, but not quite the leap forward for so-called new distribution capability in the U.S. many would want to see, given Spirit's reach and target flyers.
Matthew Parsons, Skift | 2 years ago
Online Travel
Lufthansa's test partnership may or may not work out. But what's certain is that all major travel rewards programs have broad opportunities to use their customer databases in ways that luxury retailers such as Aston Martin and Omega will actually like.
Sean O'Neill, Skift | 2 years ago
Coronavirus
The commission's inference is that it's more a case of a lack of evidence, rather a compliance with the antitrust rules. Another case into computerized reservation systems is ongoing.
