Skift Originals

Airlines

How United's social media engagement improved in just four months

Airlines’ social media accounts will become more sophisticated as their confidence and experience grows. United’s journey thus far is a glimpse at how social media has progressed from static status updates into an integrated service provider in a relatively short time.
Media and PR

Anthony Bourdain's "Parts Unknown" episode 8 recap: Pride on the Congo

Parts Unknown takes an honest and holistic look at the world and at travel, considering the impact politics, history, and location have on the people who call a country home and those that cover millions of miles to see it. We're looking forward to season two.
Media and PR

First look at Psy's tourism ads for South Korea

South Korea’s previous tourism ads starred young K-Pop stars that attracted a primarily Asian market, but its newest campaign led by the international star and airing on global TV networks is expected to draw a broader base of visitors.
Hotels

How Big Data can get hotel rate predictions wrong in a big way

There is a lot of hype about Big Data, and both users and companies need to be realistic about what it will be able to deliver. Kudos for DealAngel for getting a product out the door to test rather than remaining under wraps for years (cough, Hopper, cough).
Online Travel

Taxi e-hail apps officially legal in NYC, pilot program proceeds

The court’s decision marks the beginning of a long process before e-hail apps are permanent part of city transportation; however, Bloomberg is now only a uniform taxi fleet away from bringing his taxi vision to fruition in NYC.