Online Travel News

Here’s what's latest in online travel news, focusing on key trends, technologies, and strategies influencing the booking landscape. 

Discover the latest developments in booking platforms, the transformative role of AI and machine learning in creating personalized travel experiences, and the profound impact of mobile technology on consumer behavior.

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Highlighted topics include the growing role of user-generated content and reviews, as well as the impact of social media on online travel bookings.

Skift's online travel news offers essential insights, exploring the competitive landscape, including the successes and challenges faced by major online travel agencies (OTAs), emerging startups, and established travel companies evolving in the digital age.

Keep up with the ever-evolving online travel market and its implications for both industry professionals and consumers.

Online Travel

Secret Escapes Survived Pandemic Thanks to $74 Million Fundraising

Financial filings reveal how well deals specialist Secret Escapes was performing before the pandemic struck and how much venture capital backing it received during the crisis to stay afloat. The figures hint at how the company's recovery this year may play out.
Online Travel

Booking.com to Eliminate 2,700 Customer Service Jobs

We could hear more about Booking Holdings' rationale for eliminating a chunk of Booking.com's customer service workforce when the parent company reports its fourth quarter earnings February 23. It saves money to outsource operations, but doesn't foster better relationships with customers.
Experiences

Booking and Expedia Super Bowl Ads Underwhelm

Don't get us wrong: Expedia, Vrbo and Booking.com will all get mileage out of their in-game or pre-game Super Bowl ads. But they lack breakthrough potential.
Online Travel

Daily Podcast: Trivago's Edge Over Google

Good morning from Skift. It's Thursday, February 10, in New York City. Here's what you need to know about the business of travel today.
Online Travel

Trivago Looks to Take Share From Google If Regulators Step In

Trivago's expectation that it could benefit from the EU chomping down on Google Travel during 2022 is very much an open question. Beyond the fines levied and outside of travel, Google has managed to maneuver its way around regulatory crackdowns to a large degree.
Online Travel

A Look at the 2022 Travel and Lifestyle Credit Card Rewards Landscape

iSeatz's new “State of Loyalty: 2022 Credit Card Rewards Report” dives into the current options and trends around travel and lifestyle reward redemption programs to help industry leaders navigate evolving consumer spending patterns.
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Online Travel

Daily Podcast: Ticketmaster's Travel Play

Good morning from Skift. It's Wednesday, February 9, in New York City. Here's what you need to know about the business of travel today.