Content plays a major role in the museum's rapid visitor growth, but its use of technology to engage and educate people before and during their visits will set new precedents for attractions to come.
SAP's gain is the travel industry's loss as it will likely lose a strong advocate for travel startup innovation. Concur was unique among travel operators in bankrolling innovation among travel startups, whether it had a direct tie-in to business travel or not.
The HomeAway-Expedia partnership is an important milestone for HomeAway, in particular, marking a new era of expanded distribution that starts with Expedia.com in the U.S., but will likely appear in other places, as well.
Hotel brands looking to reach younger, digital-savvy travelers will have better success with native online content and familiar, albeit untraditional, spokesperson than empty social media updates or standard TV and print ads.
The skirmish between Expedia and Orbitz over their respective revamped loyalty programs continues, as Expedia points out that that its VIP program has more hotels, and its points don't expire as quickly.
We're going to need another class of airline to define Qatar. It's untraditional. It doesn't conform to the luxury mold. A new Upscale-Gulf-All Business-Economy Carrier for the A380 skies? It's a new model--one we can't quite put a label on yet, but suspect will do very well.