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Like Obama said, the U.S. has diplomatic relations with China and Vietnam, so turning a deaf ear to Cuba and Cubans made no sense. U.S. travel companies are chomping at the bit to get into Cuba.

Impacted airlines moved quickly to fix the URL issue. However, it's possible that the hack has been quietly used before. The incident highlights how even the slightest technical oversight can have a huge impact on operations.

Lifting the travel ban to Cuba is totally sensible and necessary for U.S. travelers, although President Obama will ignite a new firestorm if he takes steps to ease the decades-old embargo.

As legacy hotel groups continue to build and buy boutique hotel brands, they're commoditizing the entire sector.

Hostile working conditions pose a serious safety risk to the whole of the flying public.

Designing the guest experience today requires thinking through the entire travel process, which includes providing guests with jealousy-inducing stories to share upon their return.

Many African countries are ripe for tourism innovation; however, it will take on-the-ground product development in addition to smart marketing campaign to shift travelers' perceptions and drive bookings.

Figuring out how to keep the tone of content on Snapchat different from other social platforms will be the big challenge for Marriott, as users view Snapchat very differently than they do other platforms.

How much will the InterContinental Hotels Group mess with the Kimpton brand? The fact that IHG officials say they aren't ready to address the future of the Kimpton Karma Rewards loyalty program raises a proverbial red flag.

FlightView has somewhat of a utopian vision where mobile devices tracked by airports aren't attached to passenger identities. In the real world, it's not clear how private this mobile tracking actually would be.

Sabre acquired the once-proud brand, Lastminute.com, for nearly $1.2 billion in 2005 -- and now is selling it for about one-tenth of the initial acquisition cost. Sabre bungled the Lastminute.com acquisition and integration and now it is finally unloading the company after years of trying so Sabre can get rid of a profit drain and focus on its core businesses.

It's no longer enough for a travel brand to have an app and hope that convenience alone will lead to a booking. By not needing to input a credit card number to make a transaction, the freedom to make that last-minute booking just got expanded.