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Outfitting aircraft with Wi-Fi is part of the battle. As Routehappy points out, the quality is still lacking with fewer than one percent of flights in the U.S. equipped with Wi-Fi that has the bandwidth to stream video.

Preferred Hotel Group has likely evolved the most of any of its peers throughout its existence and continues to do so by tracking and adapting to the needs of specific customers segments.

Smaller destinations are finding smart ways to market what they are, not what they think others want them to be. And they’re finding success reaching visitors outside of traditional media and advertising.

It's like losing a relative you were always pretty embarrassed about.

Expedia is expected to retain the Travelocity brand. It would be foolish not to because the whole value proposition is to tap into the allegiances of Travelocity loyalists. And that leaves Orbitz out in the cold. It is unable to achieve scale and Expedia and the Priceline Group are apparently not interested in scooping Orbitz up.

These airlines understand that the only way to get ahead of the competition is to provide a unique cabin product and great service. The most successful ones are also very good about consistently delivering an exceptional passenger experience. They'll spoil you.

U.S. airlines, including United, are finally making sustained profits and they are scrambling to reward shareholders. Employees, such as Delta's, who participate in profit-sharing plans will benefit but there is only lip-service being directed at benefiting another important stakeholder -- passengers. Too bad.

Co-branded deals between airlines and credit card companies have become a lot more competitive of late and when it comes to the latest pact between American Express and Delta, the airline is just loving the boost to its ancillary revenue.

By focusing on the individual business traveler—especially female—with innovative room product and social F&B programming and design, Virgin Hotels Chicago is a business hotel that doesn't feel like a business hotel.

Many competitors are considering good prospects ahead in Cuba, but JetBlue seems committed to market dominance, once there's a market to dominate.

The apparent abundance of free Wi-Fi at U.S. hotels may be enough to overshadow their sluggish Wi-Fi speeds, but not for long.