Apple is turning Wallet from a place to store hotel keys into a live trip surface. Disney shows how far that could go when a pass starts carrying more of the trip.
Is Avios becoming the tail that wags the airline? IAG Loyalty wants to make a billion euros, and many of the levers it's pulling to get there have nothing to do with flying.
AI is rapidly shifting hotel discovery from traditional search queries to conversational, intent-driven experiences. This white paper explores how hospitality brands are adapting their technology, content, and booking strategies to drive conversion — ensuring they remain visible and competitive in an AI-mediated travel landscape.
An AI-powered airline is a fine ambition – but it won't touch the fuel price, the grounded engines, or the weak Kiwi dollar doing the real damage. Ravishankar's edge is that he seems to know it.
Adobe says AI referrals are sending travel sites more engaged visitors. But the next advantage may belong to brands whose pages are easiest for machines to read.
The smartest read of Chesky’s AI lab is that he learned the exact lesson of Meta’s metaverse: if you’re going to make a bet the market will punish, don’t make it where the market can see it.
Oracle is treating AI as a standard feature of hotel operations software, not a premium product. That raises the stakes for property management rivals trying to sell similar tools as add-ons.
Even as Marriott builds a walled garden, it is buying real estate in everyone else's. That hedging action is understandable given that no travel company is yet sure where travelers will actually start their searches.
Amadeus will publicly introduce two hotel AI tools at HITEC, but its bigger play is infrastructure. As AI agents move closer to travel booking, the GDS wants to help define how hotels are found, priced, changed, and paid for.